Policy and Outreach Associate

at State of Maine, Bureau of Human Resources in Augusta, Maine, United States

Job Description

Policy and Outreach Associate

Augusta , Maine , United States | Human Services | Full-time | Partially remote Apply by: Feb. 1, 2022 Apply with Linkedin Apply

Department of Health and Human Services (DHHS)Comprehensive Health Planner IIOpening Date: January 19, 2022Closing Date: February 1, 2022 Job Class Code: 5050

Grade: 26

Salary: $49,545.60-$66,892.80/SalaryPosition Number: 02000-3880

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State’s population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Maine Office of Health Insurance Marketplace (OHIM) was established to operate the Maine Health Insurance Marketplace. In the fall of 2021, OHIM will launch a technology platform and consumer assistance center to support Maine consumers in enrolling in individual market health insurance coverage. This transition will give Maine more tools to improve the consumer experience, including providing a longer annual open enrollment period, developing more user-friendly tools for plan comparison, the flexibility to design state-specific policies to encourage enrollment, and more closely coordinating with MaineCare to ensure that individuals and families are enrolled in the coverage that works best for them.

OHIM is a small, dynamic team driven to deliver an excellent experience for Marketplace customers. Successful candidates will be team players who thrive in a fast-paced environment and share a commitment to ensuring that all Maine people can access quality, affordable health insurance coverage.

Position is located in Augusta, Maine. (Flexibility for remote work within the State of Maine available)

Job duties:

The Policy and Outreach Associate will support the State Health Insurance Marketplace Policy and Consumer Experience Manager and the Director through the management of policy and consumer outreach. This position will be responsible for assisting with the development of Marketplace policies, consumer outreach strategies, and managing relationships with external stakeholders.

Other duties include:

+ Working with the Policy and Consumer Experience Manager to develop and implement policies that work to promote the mission and objectives of the Marketplace

+ Providing high quality research and analysis of policies that impact the Marketplace at the federal and state level and provide written reports and presentations to leadership

+ Serving as a liaison to the community of enrollment assistance and advocacy organizations

+ Performing consumer casework related to eligibility and enrollment

+ Providing healthcare policy support and consultation to leadership

+ Developing and maintaining relationships with key external stakeholders to strengthen communications, partnership, and investment in Affordable Care Act programs

+ Other duties as assigned

Minimum Qualifications:

A Bachelor’s Degree in Public/Community Health, Health Administration, Health Sciences or Health Education; Public Administration, Government, Social Work, or a closely related field and three (3) years professional experience in the planning, development, coordination and/or evaluation of health programs or services OR an equivalent seven (7) year combination of education, training, and experience.

Application Information:

Please submit all documents or files in a PDF format.

For additional information about this position please contact Desirea Chase at (207) 441-0465 or by To apply, please upload a recent resume and a cover letter addressing your role in health programs or services. To request a paper application, please contact Ashley Smith


No matter where you work across Maine state government, you find employees who embody our state motto-“Dirigo” or “I lead”-as they provide essential services to Mainers every day. We believe in supporting our workforce’s health and wellbeing with a valuable total compensation package, including:

+ Work-Life Balance- Rest is essential. Take time for yourself using13 paid holidays,12 days of sick leave, and3+ weeks of vacation leaveVacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

+ Health Insurance Coverage- The State of Maine pays85%-100%of employee-only premiums ($9,893.52-$11,057.52 annual value), depending on salary. Use this chart to find thepremium costsfor you and your family, including the percentage of dependent coverage paid by the State.

+ Health Insurance Premium Credit- Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.

+ Dental Insurance- The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).

+ Retirement Plan- The State of Maine contributes13.16% of payto the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.

+ Gym Membership Reimbursement- Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

+ Health and Dependent Care Flexible Spending Accounts- Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.

+ Public Service Student Loan Forgiveness- The State of Maine is a qualified employer for this federal program. For more information, visit theFederal Student Aid office.

+ Living Resources Program- Navigate challenging work and life situations with our employee assistance program.

+ Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receivefour weeks of fully paid parental leave. Additional, unpaid leave may also be available, under theFamily and Medical Leave Act ( .

+ Voluntary Deferred Compensation- Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

+ Learn aboutadditional wellness benefitsfor State employees from theOffice of Employee Health and Wellness ( .

Maine State Government is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide reasonable accommodations to qualified individuals with disabilities upon request.

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Job Posting: JC202466681

Posted On: Jan 21, 2022

Updated On: Feb 04, 2022