CareerCenter Consultant - Portland

at State of Maine, Bureau of Human Resources in Portland, Maine, United States

Job Description

CareerCenter Consultant – Portland

Portland , Maine , United States | Professional Technical | Full-time Apply by: Jan. 31, 2022 Apply with Linkedin Apply

Department of Labor

Opening Date: January 14, 2022 Closing Date: January 31, 2022

Job Class Code: 0723

Grade: 20

Salary: $37,876.80 – $50,856.00

Location: Portland

The Maine Department of Labor is now filling a CareerCenter Consultant position based in Portland, Maine. If you have a passion for helping people, enjoy working one-on-one with people, and are customer service focused, this may be the opportunity for you! CareerCenter Consultants provide employment services to a diverse customer population which includes the public and employers/businesses. Responsibilities include delivering reemployment and training services to unemployment insurance recipients and other job seekers, interviewing, assessing needs and counseling customers, determining eligibility, providing pre-vocational or vocational guidance, referring customers to programs or services, and facilitating employment and training related workshops. Work may include case management services for customers with difficult employment outlooks and histories. Employer and business consultative work includes promotion of workforce development services, job-site assessments, development and facilitation of recruitment strategy, and job development services.

The current focus of these CareerCenter Consultant positions is the delivering services under the federal ReEmployment Services and Eligibility Assessment Program. The successful candidates will provide reemployment services to unemployment insurance claimants transitioning to new employment opportunities. The majority of time will be spent providing one-on-one job seeking guidance to unemployment insurance claimants following strict program guidelines, making reminder and follow-up phone calls, documenting contacts in electronic data management systems, and making appropriate referrals for more intensive services. Services will be provided virtually using Zoom or MS Teams platforms and as health conditions permit, in-person following CDC protocols.

Representative Tasks:

+ Collects, organizes, and analyzes information about customers in order to appraise interests, aptitudes, and abilities for vocational planning.

+ Compiles occupational, educational, and economic customer information in order to aid customers in determining and attaining vocational objectives.

+ Refers customers to employers or training programs in order to help customers progress towards vocational goals.

+ Follows up and records results of vocational counseling in order to determine customer’s progress.

+ Evaluates data in order to identify cause of vocational problems and to determine employment capabilities.

+ Researches, organizes, and conducts workshops in order to train customers in employment services, job seeking and interview skills, and other available programs and services.

+ Contacts, visits, and consults with employers in order to facilitate job openings and promote available services for customers.

+ Analyzes, identifies, and assesses employers’ and businesses’ employment needs in order to respond to labor market workforce needs.

+ Develops and negotiates training contracts for apprenticeship programs, internships, and on-the-job-training employment opportunities for employers/businesses in order to develop work opportunities for job seeking customers.

+ Provides case management services for customers with employment history problems in order to identify and remove barriers and assist in employment retention.

+ Consults, guides, and advises customers in assessing occupational families and the level of experience, training, education, and services available in career decisions in order to assist with life-long learning.

+ Promotes, advises, consults, and coordinates services through participation in informational sessions, job fairs, and trade shows in order to create public awareness.

Minimum qualifications:

A four (4) year combination of education, training and/or work experience at the paraprofessional or professional level in job counseling, employment interviewing and job placement, or related vocational services.

Preferencewill be given to candidates with:

+ Excellent communication and customer service skills.

+ Experience in career guidance and/or job placement.

+ Experience using virtual communications platforms such as MS Teams and Zoom.

+ Bilingual or multi-lingual skills in English in addition to any of the following languages: Arabic, French, Khmer, Portuguese, Somali, Spanish, and Vietnamese.

+ Lived experience as or serving individuals under-represented in the workforce.

Contact information:

Questions about this position can be directed to Rob Klaiber

Application Instructions:

Interested applicants need to apply online by selecting the “Apply for this opening” button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application. In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period. Any experience that was not full-time employment should be identified as such.

If you require a paper application, please download and print one here or contact Melissa Weiner, Human Resources Generalist at (207) 816-0217. Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Security & Employment Service Center, 45 Commerce Drive, Augusta, ME 04330 or faxed to 207-287-2018. Be sure title of the job you are applying for is included. Applications cannot be accepted after the posting closing date.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto-“Dirigo” or “I lead”-as they provide essential services to Mainers every day. We believe in supporting our workforce’s health and wellbeing with a valuable total compensation package, including:

+ Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

+ Health Insurance Coverage – The State of Maine pays 8 5%-100% of employee-only premiums ($9,893.52-$11,057.52 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

+ Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements .

+ Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).

+ Retirement Plan – The State of Maine contributes 13.16 % of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.

+ Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

+ Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.

+ Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal

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Job Posting: JC202234770

Posted On: Jan 17, 2022

Updated On: Feb 03, 2022