Com'l Loan Ops Team Lead II

at TD Bank in Lewiston, Maine, United States

Job Description


Job Title:

Com’l Loan Ops Team Lead II

TD Description:

About TD Bank, America’s Most Convenient Bank®

TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit Find TD Bank on Facebook at and on Twitter at .

TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol “TD”. To learn more, visit .

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Department Overview:

The Commercial Loan Operations Team Lead II is responsible for the day-to-day guidance and supervision to a unit or team in Loan Operations. The Commercial Loan Operations Team Lead II performs most of the duties of Employees supervised and acts as an experienced resource for team. Supervision is usually limited to day-to-day work load coordination, resolution of routine procedural problems, and is most often confined to a single operations process. The job spends the majority of the time performing the same or similar work as the rest of the unit supervised.


United States

Job Requirements:

Must be eligible for employment under regulatory standards applicable to the position.

2 year degree or equivalent experience

5+ years related experience required

Previous lead experience is required or demonstrated leadership ability

Demonstrates knowledge of Loan Operations policies and procedures is required or other relevant banking operations experience; Direct experience in one or more Loan Operations functions is required

Demonstrates attention to detail and demonstrated ability to prioritize workload to meet unit objectives

Demonstrates written and verbal communications skills

Ability to coach and mentor team members

Proven ability to provide guidance to others, clarifying the most complex policies and procedures and facilitating knowledge-sharing in the work group

Work supervised is generally homogenous and the group supervised is usually 5 or less individuals

+ Must be eligible for employment under regulatory standards applicable to the position.


standard business

Job Description:

Provides leadership of unit or team in Loan Operations

Provides coaching and guidance to team members

Resolves complex procedural problems

Acts as an experienced resource for team and provides advice and guidance to less experienced Employees

Resolves all issues escalated by supervised Employees

Coaches and councils team members

Monitors overall progress toward team goals, offers suggestions for improvement

Modifies schedule/workload to ensure completion of objectives

Provides input and assistance to management in developing and maintaining budget

Completes more complex entries in general ledger

Processes more complex work items

Takes corrective action as necessary and escalates more complex or unusual issues to management staff

Schedules and assigns the workload of supervised team. Monitors progress toward team goals and modifies schedule/workload to ensure completion of objectives

Researches suspicious items and reviews findings to help prevent fraudulent activities

Ensures accuracy of general ledger entries and verifies data entered

Verifies posting of previous work; Follows up with appropriate personnel to correct posting errors


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.


Maine, New Jersey, South Carolina


Greenville, Lewiston, Mount Laurel

Work Location:

4140 Church Road

Business Line:


Job Category – Primary:

Operations & Underwriting

Job Category(s):

Operations & Underwriting

Province/State (Primary):**

New Jersey

ProvState 2:


ProvState 3:

South Carolina

City (Primary):

Mount Laurel

City(s) 2:


City(s) 3:


Job Family:

Retail / Commercial Operations

Time Type:

Full Time

Employment Type:


Hours/Availability Detail:

standard business

Work Remotely:

Nationwide, Statewide

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

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Job Posting: JC202065800

Posted On: Jan 15, 2022

Updated On: Feb 05, 2022