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IT Network Engineer - Full-time - Maine

at Cianbro in Augusta, Maine, United States

Job Description

This position will be responsible for installing and maintaining computer networks and systems. The Network Engineer's role is to ensure the stable operation of the in-house computer network. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. Offers escalated technical support to team members and other departments within IT to analyze and resolve end-user hardware and software computer problems.

Job Responsibilities
Work with IT and Business team members, decision-makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues
Design and deploy company LANs, WANs, and wireless networks, including servers, routers, switches, UPSs, and other networking hardware
Deploy servers, printers, scanners, firewalls, encryption systems, and all host security systems
Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies
Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases
Monitor and test system performance; prepare and deliver system performance statistics and reports
Qualifications/ Requirements
Extensive experience with core systems applications, including telephone systems and VOIP technologies, MS Exchange, Citrix, etc.
Logical problem-solving skills and a willingness to learn
Knowledge of applicable data privacy practices
Working knowledge of network operating systems, including Windows, Linux, Citrix, VMWare, etc.
Strong customer service orientation
Ability to effectively prioritize and execute tasks with a sense of urgency
Strong interpersonal and oral communication skills
Interested applicants must have the following:
Excellent customer support skills, in person, over the phone, and in writing
Strong work ethic and can-do attitude
Professional demeanor and be a team player
Commitment to Innovation & Improvement
Dedication to improving the experience of interacting with computers for end-users
Logical problem-solving skills and a willingness to learn
Attention to details
Ability to multi-task and follow-up on requests
Ability to write and execute database queries
Knowledge of the construction industry
Strong software and hardware troubleshooting experience
Working technical knowledge of .Net and Java programming languages
Working knowledge of network operating systems, including Windows, Citrix, VMWare, etc.
Competence with testing applications for performance and tuning
Experience with telephony systems and VOIP technologies
Relationships
This IT Network Engineer role reports to the Network Operations Manager. This position interacts with all levels of management, consultants, clients, and contractors during the normal performance of duties

Education, Experience, and Skills
Bachelor's degree in Computer Science, Management Information Systems or related fieldis preferred and 7-10 years equivalent work experience
Certifications in Microsoft, Citrix, Cisco, and/or Hardware platforms a plus:
Microsoft Certified Systems Engineer (MSCE)
Certified Cisco Network Associate (CCNA)
Citrix Certified Administrator (CCA)
Working technical knowledge of current software protocols, and internet standards
Extensive support experience with Microsoft Operating Systems, TCP/IP networks, Cloud technologies such as Azure or AWS
Cianbro is an employee-owned, tobacco-free, equal opportunity employer, we do not discriminate based on marital status, race, color, creed, gender, sex, religion, national origin, gender identity, age, veteran status, union affiliation, physical or mental disability, citizenship status, sexual orientation, genetic information, or other legally protected status.

Cianbro is an employee owned, tobacco-free, equal opportunity employer of women, minorities, veterans, individuals with disabilities and other protected categories.

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Job Posting: 668752

Posted On: Jan 14, 2022

Updated On: Feb 26, 2022