Senior Business Analyst

at Pearson in Augusta, Maine, United States

Job Description


The Senior Business Analyst has experience understanding systems, applying system knowledge to meet customer needs and has leadership skills to help the team grow. He/she will display a deeper understanding of the role and business analysis tasks and techniques as well as demonstrate effective team leadership behaviors.

In addition, the Senior Business Analyst will have successfully demonstrated experience performing responsibilities expected as a Business Analyst, which include:

+ Acting as a liaison among stakeholders in order to understand the structure, policies, and operations of the organization and to recommend solutions that enable the organization to achieve its objectives, goals and corporate vision.

+ Working closely with business personnel to evaluate business drivers and technology requirements, and defines systems strategies and specifications tailored to meet business requirements.

+ Acting as a primary point of contact with the business on behalf of the technology organization for new business opportunities. In this capacity, the Business Analyst is also a leader for change and process improvement.

+ Using industry standard analysis techniques and best practices, the Business Analyst reviews new business opportunities, identifies requirements and coordinates with development teams within technology to determine best possible solutions.

Job Responsibilities:

+ Strengthen and maintain relationships with customer, stakeholders and team members, may include limited travel to customer

+ Maintain scope documentation

+ Obtain and maintain in-depth knowledge of Packaging and Distribution

+ Provide guidance to customers through requirements gathering

+ Understand customer requirements and determine how best Core Packaging and Distribution can meet requirements

+ Critically analyze requirements elicited from customer

+ Collaborate with portfolio business analysts and data analysts on new gap requirements

+ Knowledge of capabilities of Packaging and Distribution

+ Support quality assurance activities

+ Support portfolio business analysts and Packaging & Distribution team members with demonstrations

+ Create and use standards, guidelines, and tools for the team

+ Actively participate in standup meetings

+ Meet customer milestone dates

+ Collaborate with delivery business analysts and paper processing system analysts (includes SPS and Reporting)

+ Assist with Materials-Orders-Tracking (MOT) releases, includes documentation of release notes and product demonstrations


Required Education and Experience:

+ Bachelor Degree in Computer Science, MIS, Business Administration, or related is required.

+ 10+ years of related experience, systems development experience and design and development of department-wide or enterprise-wide applications.

Desired Knowledge, Skills and Abilities:

+ Competencies in facilitation and negotiation, interviewing, business writing, active listening, presentation skills, problem solving, team building, systems thinking, leadership and influencing.

+ Ability to successfully engage in multiple initiatives simultaneously with overlapping deadlines.

+ Experience working and contributing to a positive team environment.

+ Excellent organizational skills and strong attention to detail required.

+ Creative self-starter, ability to apply knowledge and skills to new business opportunities.

The anticipated starting salary range for Colorado-based individuals expressing interest in this position is $80-90k. This position is eligible to participate in an annual incentive program.

Benefits available to eligible employees can be seen at:

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at

Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist?company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive. ?

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here:?

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need.?All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.


Organization: Assessment & Qualifications

Schedule: FULL\_TIME

Req ID: 2160

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Job Posting: JC201712741

Posted On: Jan 12, 2022

Updated On: Apr 01, 2022