Lead Communications System Developer (Work From Ho

at Alight Solutions LLC in Portland, Maine, United States

Job Description

Alight unlocks enterprise growth for the world's most influential companies with future ready human capital and business solutions. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at

The Communications System Developer - Advanced is responsible for leading and people managing the developers in Consumer Experience's Personalized Print and/or Digital space. The role will work as part of a team to leverage technical expertise and functional knowledge to create innovative and effective personalized communication solutions. The role will drive colleague growth and engagement. The role will ensure adherence, creation, and updates to standard operating procedures. The role will also be responsible for driving the One Alight Vision forward in Consumer Experience.

This is a remote / work-from-home/ #LI-Remote / virtual position available anywhere in the U.S. However, preference will be given to those who live in Wisconsin or Illinois due to proximity to our HQ in Lincolnshire, IL.

Job Responsibilities:

Provide Quadient Inspire (GMC) software support and vendor coordination

Provide UltraQuest software support and vendor coordination

Provide technical support and coordination with print/assembly vendors

Lead research and development initiatives

Provide LAN Maintenance and weekly risk mitigation updates and support

Lead disaster recovery efforts

Lead data security and HIPPA compliance

Execute Quadient Inspire (GMC) programming based on client specifications

People management, coaching, career development, and colleague engagement

Resource and capacity management

Consult on product offerings and capabilities

Provide day to day guidance and support to the developer team

Drive efficiency through standard operating procedures - creation, refinements, and adherence

Drive efficiency through automation and challenging the status quo

Drive Personalized Communication Services business for existing clients and prospects by working with teams to identify current issues, future needs, and develop new offers

Lead technical analysis and options for complex requests and issues

Create and manage internal and external work stream integration

Oversee the deployment of new system updates into the production environment

Ability to perform strong debugging and problem solving

Overall quality, on-time delivery, and accuracy of print and related services

One Alight Vision - create, refine, and influence cloud data and software solutions

Additional hours, night and/or weekend work may be required

Ability to travel (up to 5%)

Required Qualifications:

PC development and mainframe experience

Working knowledge of Adobe Acrobat, Power PDF, Access, Excel Macros and/or Visual Basis

Able to pseudo-code and/or flowchart the logic for a suggested solution

Database (Nomad or other mainframe database experience)

Ability to provide leadership and coaching to all colleagues

Excellent written and verbal communication skills and the ability to communicate with both technical and non-technical colleagues; ability to listen, clarify and respond well to questions

Ability to take initiative to take on challenges while maintaining a high level of quality

Ability to operate and make timely decisions in an ambiguous, fast-paced atmosphere

Preferred Qualifications:

8+ years of relevant experience

Data processing cloud technologies

Managing and working with Off-Shore resources

Working knowledge of employee benefits including compensation, equity, health and welfare, 401k, and pension

Working knowledge of JIRA or equivalent task management tool


Bachelor's degree in Computer Science, Information Technology, MIS, or equivalent years of industry experience.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment... For full info follow application link.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an

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Job Posting: 663582

Posted On: Jan 05, 2022

Updated On: Apr 05, 2022