Patient Service Representative (PSR) - Surgery

at MaineHealth in Rockport, Maine, United States

Job Description


This is a 40 hour per week position.

Pen Bay Surgery is offering an exciting opportunity for a Patient Service Representative to join our team! We are looking for candidates with strong communication skills, a positive attitude and proven record of reliability. The PSR will greet patients, answer telephones, schedule appointments and perform general office duties as assigned. This position requires a positive attitude to contribute to the team spirit within the practice.

Required Minimum Knowledge, Skills, and Abilities (KSAs)


Education: High school graduate or equivalent preferred

License/Certifications: N/A

Experience: Previous office experience with medical office experience helpful

Strong computer skills

Skilled in use of office equipment

Demonstrates strong customer service skills.

Excellent organizational skills with the ability to accomplish multiple tasks.

Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone.

Ability to maintain a professional manner under stressful situations.

Ability to work independently and as a team member with minimal direct supervision.


MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.

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Job Posting: 648686

Posted On: Dec 03, 2021

Updated On: Dec 24, 2021