at Pearson in Augusta, Maine, United States
Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content, and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them.
Pearson has an aspiration to be a leader when it comes to Diversity, Equity & Inclusion and have set our course to be an actively anti-racist company. We have also set out a clear direction of travel. We believe that we have a duty to ensure that our company becomes an inclusive and diverse organization that reflects the geographies where we operate and where every employee belongs, can develop, and thrive.
We are the world’s leading learning company. Learn more at pearsonplc.com
Position Overview: The Project Manager in the PMO provides leadership and project management best practices to a variety of projects across the greater organization. Their assignments span between managing large, complex and transformational projects, to leading process improvement activities, to managing quick-win initiatives. The Project Manager is accountable for the success of the projects to which they are assigned and they use the appropriate skills and tools in order to manage the project successfully and without directive supervision. They will spend the vast majority of their time communicating with project team members, contributors, stakeholders, leadership, vendors, partners, customers, and cross-functional teams. Varying from highly specific to highly vague details at the outset of an assignment, the Project Manager is adaptable in both attitude and approach towards being a leader among a project team. They are composed and embrace an ever-changing project environment with timely planning and adapting of the project plan. The Project Manager anticipates opportunities and risks proactively, manages scope & schedule, and communicates clearly using project management best practices and tools.
Project Management Responsibilities
+ Collaborate with and be a leader among the project team to ensure successful delivery of the project.
+ Create and maintain the project management plan, project schedules, and other documentation required to effectively manage deliverables to our customers.
+ Manage project performance using appropriate tools and techniques. Identify and quantify any variances to the baselines of schedule, scope, quality, or cost. Perform any required corrective actions and communicate results to all stakeholders.
+ Perform regular financial reviews of the project and documentation necessary to ensure that the project is proceeding and will complete within the approved budget.
+ Identify and track risks, including actively following up on mitigation actions and contingency plans.
+ Prepare and present internal and external reports on project health, KPI’s, risks and other program related issues.
+ Identify opportunities for process and quality improvements which promote cost reduction.
+ Assist in change control process including tracking, gathering estimates, and pricing. Thoroughly evaluate any proposed changes with project stakeholders, and maintain change control documentation.
+ Utilize the Project Management Organization’s methodology repository and provide experience-based improvements and best practices back to the team. This includes leading frequent lessons learned and knowledge sharing activities for projects.
+ Manage vendors and 3rd party contributors for solutions, ensuring accountability and transparency in expectations for roles, responsibilities and project constraints.
+ Perform other duties as assigned.
Stakeholder Relationship Management Responsibilities
+ Establish and maintain positive and productive relationships with our partners, internal stakeholders and external customers.
+ Provide outstanding customer service through timely response to questions, concerns, and requests.
+ Meet stakeholder expectations and requirements to ensure complete satisfaction with the project management service and project outputs to be delivered.
+ Collaborate with our partners, internal teams, and customers to track and report on the project status in relation to a pre-defined project schedule.
+ Serve as the central point-of-contact to our cross-functional teams and business partners for day-to-day management of the project plan.
Experience and Skill Requirements
+ REQUIRED: A Bachelor’s degree.
+ REQUIRED: FIVE or more years of project management experience in a client-delivery, PMO, software, or product development environment.
+ Project Management Professional (PMP) certification is preferred or has demonstrable experience in applying the process & principles of the PMI Project Management Body of Knowledge.
+ Knowledge of educational online programs and courseware implementation preferred.
+ Experience creating and executing project plans for large-scale projects.
+ Ability to initiate a project by gathering resources, assembling a team, and building a plan under time constraints, and often without receiving a completed project discovery or charter.
+ Demonstrated ability to manage multiple, conflicting projects, and work in a fast-paced, ever-changing environment.
+ Significant experience with external, client-facing project management in collaboration with customer account, service, and support teams.
+ Understands the value of diversity of thought within team dynamics. Fosters a positive and inclusive team environment
+ Values the time and energy spent building strong working relationships on a foundation of trust and transparency.
+ A high sense of urgency with the skill to transfer energy and confidence to a project team.
+ Ability to communicate directly and firmly with senior leadership on behalf of project objectives.
+ An extra-ordinary commitment to quality with a meticulous attention to detail, while still being able to move faster than and stay ahead of the project team.
+ Excellent communication skills, including knowing when to allow others to communicate.
+ Negotiation skills to problem-solve, resolve differences between stakeholders, and facilitate collaborative groups.
+ The ability to develop and deliver presentations to internal and external stakeholders.
+ The ability to understand various audiences and communicate accordingly.
+ Outstanding customer-centric mindset.
+ Expert organizational and time management skills.
+ Experience with common process improvement and problem solving techniques.
+ Working knowledge of Agile, Scrum, and Lean project management methodologies.
+ Skilled and efficient operating and collaborating in Microsoft Office.
+ Experienced and skilled using online/SaaS project management platforms, with the willingness to learn advanced features and create custom project tools.
+ Willingness to re-learn.
+ Aptitude to work with different personality types
Physical Demands & Work Environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is a full-time remote/work-from-home position.
Travel will be required periodically; travel is estimated at 10-25% of the Project Manager’s time.
The anticipated starting salary range for Colorado-based individuals expressing interest in this position is $90,000. This position is eligible to participate in an annual incentive program.
Benefits available to eligible employees can be seen at: https://pearsonbenefitsus.com/
Job: PROJECT/PROGRAMME MANAGEMENT
Organization: North America
Req ID: 1457