Production Specialist

at Goodwill Northern New England in Brunswick, Maine, United States

Job Description


If you’ve ever visited a Goodwill Retail Store, you know firsthand how inviting it is. Clothing arranged by size, color; collectibles and other items grouped together, carefully priced. Production Specialists work behind-the-scenes to ensure this happens. How? They go through assigned donated merchandise, reviewing one-by-one, pricing and organizing.

If you enjoy physical tasks, have an eye for detail, and thrive in a fast-paced, team-centered environment, working as a Goodwill NNE Production Specialist might be the new career you’re looking for.

Job Summary

The Production Specialist works under the direction of store management to maintain efficient store operations. Provides outstanding customer service while maintaining a clean, organized and safe work environment. Selects great quality merchandise from donations to stock the sales floor. The Production Specialist creates a positive employee and customer experience by consistently exhibiting citizenship behaviors and supporting Goodwill’s mission.

Work Location: Brunswick, Maine Hourly Wage: $12.50

Essential Job Functions and Responsibilities

1) Essential duties include the following:

+ Sorts, inspects, and stocks donated goods

+ Optimizes the value of donations

+ Meets minimum Units Per Hour (UPH) and production effectiveness expectations

+ Responsible for exercising due care in the performance of job tasks. Must follow Agency safety policies and procedures established within respective departments. SAFETY BEGINS WITH YOU!

2) Represents the Agency in all interactions with other members of the Goodwill community and with the general public, supporting the agency vision of creating sustainable communities that thrive through the fullest participation of their diverse residents.

3) Performs duties in accordance with Agency policies as well as all applicable federal, state, and local laws and regulations.

4) Detailed essential duties include:

+ Works with supervisors to ensure individual production goals are met on a consistent basis.

+ Maintains accurate record of daily production completed during designated production times.

+ Ensures compliance to Agency standard trainings in his/her location.

+ Pricing merchandise using best practices and stocking to sales floor plan

+ Processes material at donation site by sorting donations made throughout the day

5) Performs other duties as assigned.


+ Ability to display a positive, friendly attitude in order to maintain a positive work environment

+ Mathematical and literacy skills to support job duties

+ Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays.

+ Criminal background check that meets agency standards

Preferred Qualifications

+ Light manufacturing, processing, warehouse work experience or certification

+ Prior thrift or used goods processing experience

+ High school diploma, GED, HiSET or equivalent

In addition to employment that is fulfilling, meaningful and supportive, Goodwill employees also receive:

+ Medical, Dental, and Vision insurance offered

+ 403(b) retirement plan with Employer Match

+ Employer Paid Short & Long Term Disability

+ Employer paid Life Insurance

+ Generous Paid Time Off Plan

+ Paid Holidays

+ 40% Employee discount at Goodwill stores in ME, NH & VT

+ Exceptional career growth opportunities

+ Discount on personal cell phone plans

+ Local community discounts

+ Caring coworkers/team that support you!

  • These benefits also available to Part Time employees




+ Customer Service: Novice

+ Interpersonal Skills: Novice



+ Team Player: Works well as a member of a group



+ Goal Completion: Inspired to perform well by the completion of tasks

+ Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

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Job Posting: JC198341164

Posted On: Nov 24, 2021

Updated On: Jan 01, 2022