at OTTO in Portland, Maine, United States

Job Description

OTTO ( [òt-to] /'o:tto/, meaning: eight) is not just your average neighborhood pizza shop, it is a home to artists, innovators, visionaries and food connoisseurs turning the ordinary Italian pie into an extraordinary experience!  Our mission is to revolutionize pizza and create memories worth sharing! In addition to being part of a creative, friendly team OTTO employees are truly valued and have access to free meals while on shift, flexible schedules and a full benefits package for all full – time individuals.




During these times, we are committed to doing everything we can to maintain a safe and healthy workplace. OTTO highly recommends all employees receive the COVID-19 vaccination. If unvaccinated, OTTO requires masks are worn while working and visiting our shops. Employees are required to answer Daily Wellness Questions before reporting to work and we continue with frequent cleaning and handwashing. OTTO adheres to all CDC and local health department requirements.   




As a Server you will be responsible for the selling and serving for all menu items including beverages. This role serves to create the overall guest experience and acts as a liaison between the guest and the kitchen.



The essential functions include, but are not limited to the following

  • Greet all guests when they are seated in the restaurant dining area.
  • Interact with guests in a fast/friendly manner for the entirety of their stay.
  • Maintain current knowledge of the food preparation and ingredients for all menu items.
  • Answer all questions regarding the menu. 
  • Take orders from guests using a POS software system, order slips or by memorization. Upsell items when appropriate.
  • Check identification of guests who order alcoholic beverages to ensure they are of legal age.
  • Carefully note any dietary/allergy items when taking orders.
  • Properly communicate the order to the kitchen staff for preparation.
  • Properly distribute prepared items from the kitchen to the guests.
  • Check in on guests throughout their visit to ensure their needs are met.
  • Operate Foodtec system to ring orders on a check.
  • Accept multiple forms of payment and provide correct change to the customer when needed.
  • Check dishes and kitchenware for cleanliness and presentation and report any issues to MOD.
  • Perform cleaning side work; ensures that the dining room is a clean and neat area for guests.
  • Answer incoming calls and address customer’s queries and take order’s when necessary. 
  • Comply with established sanitation standards, safety, personal hygiene and health standards.
  • Perform closing activities such as cleaning chairs and tables, stacking chairs, preparing stations for morning shift.
  • Complete all service paperwork as required.
  • Maintain a clean and neat appearance; comply with company dress policy.
  • Perform other duties as assigned.
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Job Posting: 634033

Posted On: Nov 04, 2021

Updated On: Dec 04, 2021