Senior Benefits Specialist

at The Jackson Laboratory in Bar Harbor, Maine, United States

Job Description

Reporting to the Benefits Administrator, the Senior Benefits Specialist supports the investigation of new benefits programs, improves existing programs, and monitors benefit administration to improve member experience and ensure compliance with legal and regulatory requirements in the various states in which we operate. The Senior Benefits Specialist is responsible for supporting the day-to-day administration of all benefit plans including, but not limited to, health, dental, vision, life and disability, and retirement programs.


Key Responsibilities:


Administers benefits for all employees and ensures all enrollments and changes are communicated to the various carriers for new employees, open enrollments, qualified events, new eligibility and terminations.

Conducts bi-weekly payroll audits to ensure completeness and accuracy.

Designs benefit-related material, and creates and facilitates benefit presentations for new hire orientation and annual open enrollment.

Provides customer service and advocates for benefit participant to resolve complex claim, eligibility and coverage issues.

Acts as a facilitator between employee/participant and health, welfare, retirement and voluntary program vendors.

Responds to benefit-related questions, assists employees with enrollment/changes, and helps resolve benefit issues with various carriers.

Meets with employees approaching retirement and provides information regarding benefits in retirement and the integration between JAX benefits and Medicare.

Provides information regarding options for distributions from the retirement 403(b) plan.

Supports, advises, and collaborates with HR Business Partners on benefit and retirement-related matters, and collaborates with People Services to ensure effective delivery of benefits information and administration of benefit plans.

Monitors benefit elections through queries and reports to ensure compliance with applicable regulations and guidelines.

Performs demographic analysis to identify communication, education, and benefit promotion opportunities for target audiences.

Provides guidance to employees and supervisors by interpreting JAX policies and Federal and State rules and regulations.

Advises terminating employees of the COBRA benefits process.


Minimum Qualifications:

Bachelor's degree

5 years' professional level experience in employee benefits or an equivalent combination of education, training and experience.

Knowledge of national and state statutes concerning benefits and retirement plan administration; designation in benefits administration, such as Certified Employee Benefits Specialist (CEBS) is an asset.

Proficient with Microsoft Office Suite and Workday or other similar HRIS system.

Strong interpersonal skills to work in a high-profile environment to effectively deal with a wide variety of people and personalities requiring discretion, judgment, tact and diplomacy.

Excellent analytical skills with ability to synthesize large sets of data to develop conclusions and recommendations.

Demonstrated problem solving skills when providing input into process and procedural improvements.

Ability to adapt to changing requirements, maintaining effectiveness in varying circumstances.

Astute business judgment to recognize limits of responsibility and direct issues beyond level of responsibility to appropriate personnel.

Ability to maintain confidentiality in and outside of the organization.


Please submit a cover letter of interest and a resume!


About JAX:

The Jackson Laboratory (JAX) is an independent, nonprofit biomedical research institution with more than 2,400 employees. Headquartered in Bar Harbor, Maine, it has a National Cancer Institute-designated Cancer Center in Augusta, Maine, a genomic medicine institute in Farmington, Connecticut, and facilities in Ellsworth, Maine, Sacramento, California, and Shanghai, China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.

JAX employees work in a collaborative, value-driven, and team-based environment where the focus is on advancing science and improving patients' lives. Researchers apply genetics to increase the understanding of human disease and advance treatments and cures for cancer, neurological and immune disorders, diabetes, aging, and heart disease. JAX was voted among the top 15 "Best Places to Work in Academia" in the United States in a poll conducted by The Scientist magazine!


EEO Statement:

The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical... For full info follow application link.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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Job Posting: 626598

Posted On: Oct 21, 2021

Updated On: Oct 21, 2021