Patient Service Representative (PSR) - Internal Me

at MaineHealth in Rockport, Maine, United States

Job Description


If you got into healthcare to make a meaningful different in people's lives, MaineHealth should be where you call home. We are hiring immediately for a full time (40 hours per week) Patient Service Representative where you'll find more than just a job - you'll make a meaningful difference.

Why join us?

We can offer you an unmatched opportunity for career goals without compromising your quality of life. We are proud to offer all the great benefits you'd expect from a healthcare leader (401k, insurance, PTO) plus:

Education, training opportunities and resources that support professional growth

Growth opportunities (typical career progression from this role would be moving to a Medical Assistant)

Your role:

Our Patient Service Representatives (PSRs) greet patients, answer telephone, schedule appointments and perform other overall general office duties. The PSR will also college, verify, enter, and monitor patient data while complying with federal, state and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs)


Education: High school diploma or general education degree (GED) preferred.

License/Certifications: N/A

Experience: Six months to one year medical office related experience and/or training preferred.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations.

Ability to add and subtract two digit numbers. Ability to perform operations using units of American money and weight measurements, volume and distance.

Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.


MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.

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Job Posting: 625884

Posted On: Oct 20, 2021

Updated On: Oct 24, 2021