Patient Service Representative (PSR) - Neurology

at MaineHealth in Rockport, Maine, United States

Job Description


If you got into healthcare to make a meaningful different in people's lives, MaineHealth should be where you call home. We are hiring immediately for a full time (40 hours per week) Patient Service Representative where you'll find more than just a job - you'll make a meaningful difference.

Why join us?

We can offer you an unmatched opportunity for career goals without compromising your quality of life. We are proud to offer all the great benefits you'd expect from a healthcare leader (401k, insurance, PTO) plus:

Education, training opportunities and resources that support professional growth

Growth opportunities (typical career progression from this role would be moving to a Medical Assistant)

Your role:

Our Patient Service Representatives (PSRs) greet patients, answer telephone, schedule appointments and perform other overall general office duties. The PSR will also college, verify, enter, and monitor patient data while complying with federal, state and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs):


Education: High school graduate or equivalent preferred

License/Certifications: N/A

Experience: Previous office experience with medical office experience helpful

Strong computer skills

Skilled in use of office equipment

Demonstrates strong customer service skills

Excellent organizational skills with the ability to accomplish multiple tasks

Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone

Ability to maintain a professional manner under stressful situations

Ability to work independently and as a team member with minimal direct supervision


MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.

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Job Posting: 622908

Posted On: Oct 14, 2021

Updated On: Oct 24, 2021