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HR BPO Delivery ( Workday Advanced Compensation) C

at Alight Solutions LLC in Portland, Maine, United States

Job Description

As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. At Alight, we are reimagining how people and organizations thrive.

 

The Workday Advanced Compensation Consultant role partners with clients to offer thought leadership on system functionality, functional use and may lead implementations of the functional services. Responsible for ensuring timely and quality execution of client deliverables for ongoing services as well as projects leveraging Alight's Workday Point of View. The Functional Consultant should have extensive knowledge of Advanced Compensation within Workday, both in process and technical knowledge. They should have a good understanding of the overall service delivery model while also having some knowledge of project management and the system life cycle.Job Responsibilities

Workday Advanced Compensation Ongoing Services

Provides input to planning of work activities related to the Advanced Compensation domain within the overall project life cycle.

Manages execution of project plan and deliverables for the Advanced Compensation domain.

Provides input to requirements calendar.

Accountable for the completion of Process Requirements Documents (PRD's).

Plans, schedules, and leads preparation for process requirements sessions.

Lead facilitator for PRD discussions with assistance from Workday implementation partner and team Compensation Analysts.

Accountable for the development/completion of Internal Acceptance Testing (IAT) test scenarios

Accountable for the development / completion of SOP's / Process Flows, including integrated process flows cross domain as needed.

Responsible for tracking Change Requests (CRs) as they pertain to the project life cycle.

Lead requirements discussions and participate in the requirements process for functional implementation of projects.

Facilitate research and knowledge sharing on Workday releases and share upcoming changes with clients as applicable.

Participates in status update meetings internally and with client (as applicable).

Primary escalation point between Operations and IT/PMO on risks/issues/solution needs.

Coordinates team members, drives action items to resolution, ensures updates to occur, participates in issue/solution log discussions.

Prepares for and participates in Workday training.

Ensures ongoing delivery colleagues have been on-boarded and operations infrastructure is established.

Plans, coordinates, and supports the integration of Global colleagues into the overall implementation project (as applicable).

Consult/collaborate with internal/external stakeholders to ensure alignment on priorities and ensure adoption of service delivery model.

Escalates, assess, and/or mitigates (when required) risk/opportunities, including contract compliance, performance/delivery, adherence to Best Practices, standardized procedures & documentation, budget deviations.

 

Leadership Development

Continues to specialize and deepen skill set within Advanced Compensation.

Provides direction and guidance internally to less experienced colleagues by directing and reviewing their deliverables.

Has targeted conversations with client in area(s) of focus and provides consultative advice and recommendations, applying Alight Point of View and best practice learnings.

Leads discussions with clients on basic scope and solutions to influence client decisions and project deliverables and service delivery.

Participates in or may project manage internal initiatives that impact the domain or our consulting methodology, such as identifying and incorporating process improvements to our consulting methodology, documenting best practices, building and refining functional/technical collateral, etc.

 

Client Relationship Management

A point of escalation for ongoing services as well as any implementations and projects for service delivery for clients in the Advanced Compensation domain.

Attend governance meetings and schedule periodic check-ins with client contacts to discuss issues or concerns.

Support the Domain Process Lead and Client... For full info follow application link.

 

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an

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Job Posting: 622838

Posted On: Oct 14, 2021

Updated On: Oct 14, 2021