Customer Service Specialist- Assessing

at Lewiston, City Of in Lewiston, Maine, United States

Job Description

Accepting applicants for CUSTOMER SERVICE SPECIALIST- ASSESSING with the City’s Assessing Department. Applications are available at the Human Resources Department or online at



Department:    Assessing

Barg. Unit:      MSEA (Maine State Employees Association)

Status:             Full-Time (37.5 hours/week)

Schedule:        Mon-Fri 8:00am – 4:30pm

Grade:             12 ($17.26 - $23.18)


SUMMARY: The Customer Service Specialist will work primarily for the Assessing Department and will support the Finance Department performing related functions to achieve the highest level of customer service for taxpayers, patrons and other interested parties.


EDUCATION AND EXPERIENCE:  High school diploma or equivalent is required. Up to three (3) years of progressively fast-paced responsibilities; clerical experience with cash handling, assessing, tax and/or utility billing experience helpful. Municipal Treasury and Assessing experience and/or certifications preferred.


WORK ACTIVITIES:  Responds to questions concerning property records, acts as a representative of the Assessing Department providing property information such as square footage, year built, number of beds/baths and other pertinent information; maintains accurate records and updates information on property cards and computerized assessing database including sales, ownership, owner tax exemptions, permits, construction and demolition. Assists with preparing yearly tax roll and checks for various exemptions. Collects, enters and processes tax payments; processes all required forms for certified mailing of 30-days tax lien notice and foreclosure notices. Processes, deposits and records collected daily and monthly parking from all city parking garages. Issues landfill recycling passes upon request, answer incoming calls with questions regarding taxes, registration, utility bills and other related issues. Performs other duties as required.


Submit City of Lewiston Employment Application with complete resume via email, fax, or in person directly to the Department of Human Resources, City Hall 27 Pine Street Lewiston, ME 04240. Additional Human Resources contact information for email and fax submissions is available at > Human Resources > Terri-Lynn Bechard


Application deadline is October 27, 2021Only interviewed candidates will be notified. Prospective candidates MUST submit all required documents at time of application. Incomplete position inquiries, including those without accurate contact information, will be rejected.

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Job Posting: 622143

Posted On: Oct 13, 2021

Updated On: Oct 27, 2021