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SAP Payroll Product Consultant

at Alight Solutions LLC in Portland, Maine, United States

Job Description

As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. At Alight, we are reimagining how people and organizations thrive.

 

The SAP Payroll Product Consultant is responsible for the development, maintenance, consultation, and general ownership of the Alight Solutions Point of View (PoV) related to the SAP product area they support. The SAP Payroll Product Consultant will work with the deployment team, operations groups, and other key decision makers to ensure the POV is accounting for SAP updates, client project learnings and that teams are aware of the changes and direction. They will ensure the PoV is efficient, competitive, and driven by market standards. In addition to these responsibilities, they will own the initial input to the deal model during the sales process as well as represent the Alight Solutions PoV in sales pursuits, serving as subject matter expert support to the sales team, speaking with the client on matters related to the Payroll operational solution and Statement of Work.

 

DUTIES AND RESPONSIBILITIES

Responsibility Areas

Represent the Overall SAP Payroll Product Strategy and Roadmap

Collaborate with Clients, Operations and Analysts to evolve the PoV

Provide a voice to customer's and the market on Alight Solutions' direction

Assist in the sales process to represent the payroll operational PoV and offer

Provide for, lead, identify, and/or innovate ideas for improving the PoV regarding the SAP BPO offer

Lead client consultative sessions on operational readiness related to running payroll on SAP

Attend engagements, including speaking engagements, supporting Sales and Alight as a payroll subject matter expert

Educate Client Teams and our Clients on PoV Changes related to SAP product updates.

Create and maintain PoV documents and base artifacts.

 

Business Planning

Participate/consult on initiatives to expand our POV and technical bolt on products supporting payroll

Work with leaders and other subject matter experts on projects related to our services support on payroll globally

 

Relationship Management

Provide the focal point with clients for the product in both sales and ongoing operations

Support client solution development for on-going services support or service transitions Communicate effectively with the client and internal partners for analysis/resolution

Participate in meetings to discuss identified issues and the impact on service delivery

Lead client interactions related to the services solution, and facilitate client touch-points

Build trusting partnerships with internal and external key stakeholders

Work with BPO leadership, Client team leadership, or Implementation leadership to establish development priorities and balance expectations

Participate in suggestion and/or champion standard practices and process improvement opportunities from a functional and technical perspective

Look for opportunities to improve efficiencies (both onshore and offshore)

Assess, mitigate, and/or escalate risk/opportunities, including, performance/delivery, adherence to Best Practices, standardized procedures & documentation

 

Financial Management

Accurate estimation of new deals

Give input and/or drive effective cost management practices

Drive cost effective productsPOSITION REQUIREMENTS

Formal Education and Certification

Bachelor's degree in business, MIS, CS, and/or equivalent work experience required

 

Knowledge and Experience

Experience working with Human Resources Management Systems (HRMS)

Industry knowledge

5+ years client management or project management experience

3+ years payroll experience, preferably on SAP

Knowledge and understanding of payroll best practices

Ability to understand operational impacts on payroll and solution to fit into our POV

Consultative experience, focusing on the ability to influence approach to maximize an efficient and streamlined operational process

Demonstrated proficient communication skills

Experience communicating effectively with different levels of management and influencing multiple... For full info follow application link.

 

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an

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Job Posting: 620396

Posted On: Oct 09, 2021

Updated On: Oct 09, 2021