Career Center Consultant - Bangor

at State of Maine, Bureau of Human Resources in Bangor, Maine, United States

Job Description

Career Center Consultant – Bangor

Bangor , Maine , United States | Professional/Technical | Full-time Apply by: Sept. 24, 2021 Apply with Linkedin Apply

Department of Labor

Opening Date: September 10, 2021

Closing Date: September 24, 2021

Job Class Code: 0714

Grade: 20

Salary: $37,128 – $49,858

Location: Bangor, ME

The Maine Department of Labor

JOB DESCRIPTION:The Maine Department of Labor is now filling a CareerCenter Consultant position based in Bangor, Maine. If you have a passion for helping people, enjoy working one-on-one with people, and are customer service focused, this may be the opportunity for you! CareerCenter Consultants provide employment services to a diverse customer population which includes the public and employers/businesses. Responsibilities include delivering reemployment and training services to unemployment insurance recipients and other job seekers, interviewing, assessing needs and counseling customers, determining eligibility, providing pre-vocational or vocational guidance, referring customers to programs or services, and facilitating employment and training related workshops. Work may include case management services for customers with difficult employment outlooks and histories. Employer and business consultative work includes promotion of workforce development services, job-site assessments, development and facilitation of recruitment strategy, and job development services.

FOCUS: The current focus of this CareerCenter Consultant position is the delivering services under the federal ReEmployment Services and Eligibility Assessment Program. The successful candidate will provide reemployment services to unemployment insurance claimants transitioning to new employment opportunities. Themajority of time will be spent providing one-on-one job seeking guidance to unemployment insurance claimants following strict program guidelines, making reminder and follow-up phone calls, documenting contacts in electronic data management systems, and making appropriate referrals for more intensive services. Services will be provided virtually using Zoom or MS Teams platforms and as health conditions permit, in-person following CDC protocols.

Position will be based at the Department of Labor’s Bangor, Maine CareerCenter location with potential for at least partial work-from-home privileges during current public health conditions. Frequent in-state travel may be required when public health conditions allow.

Preference will be given to candidates with:

+ Experience using virtual communications platforms such as MS Teams and Zoom.

+ Education or work experience in career guidance and planning or related vocational experience.

REPRESENTATIVE TASKS: (A position may not be assigned all the duties listed, nor do the listed examples include all the duties that may be assigned).

+ Collects, organizes, and analyzes information about customers in order to appraise interests, aptitudes, and abilities for vocational planning.

+ Compiles occupational, educational, and economic customer information in order to aid customers in determining and attaining vocational objectives.

+ Refers customers to employers or training programs in order to help customers progress towards vocational goals.

+ Follows up and records results of vocational counseling in order to determine customer’s progress.

+ Evaluates data in order to identify cause of vocational problems and to determine employment capabilities.

+ Researches, organizes, and conducts workshops in order to train customers in employment services, job seeking and interview skills, and other available programs and services.

+ Contacts, visits, and consults with employers in order to facilitate job openings and promote available services for customers.

+ Analyzes, identifies, and assesses employers’ and businesses’ employment needs in order to respond to labor market workforce needs.

+ Develops and negotiates training contracts for apprenticeship programs, internships, and on-the-job-training employment opportunities for employers/businesses in order to develop work opportunities for job seeking customers.

+ Provides case management services for customers with employment history problems in order to identify and remove barriers and assist in employment retention.

+ Consults, guides, and advises customers in assessing occupational families and the level of experience, training, education, and services available in career decisions in order to assist with life-long learning.

+ Promotes, advises, consults, and coordinates services through participation in informational sessions, job fairs, and trade shows in order to create public awareness.

KNOWLEDGES, SKILLS, AND ABILITIES REQUIRED: (These are required to successfully perform the work assigned).

+ Knowledge of interviewing, counseling, implementing occupational testing, and individual evaluation principles and techniques.

+ Knowledge of the employment barriers of special applicant groups.

+ Knowledge of the principles and techniques of vocational guidance.

+ Knowledge of general employment, training, employer services, and rehabilitation resources.

+ Knowledge of job search strategies and placement techniques.

+ Knowledge of career development theories, models, and techniques as they apply to life-long learning.

+ Knowledge of job-site assessments and development of recruitment strategies.

+ Ability to observe and evaluate individual characteristics, capabilities, and interests in terms of their occupational significance.

+ Ability to interview and assess situations, people and their skills.

+ Ability to interact with a diversified customer base.

+ Ability to translate ideas into practical goals.

+ Problem solving and conflict resolution goals.

Position will be based at the Department of Labor’s Bangor, Maine CareerCenter location with potential for at least partial work-from-home privileges during current public health conditions. Frequent in-state travel may be required when public health conditions allow.


MINIMUM QUALIFICATIONS: (Entry level knowledges, skills, and/or abilities may be acquired through, BUT ARE NOT LIMITED TO the following coursework/training and/or experience).

A four (4) year combination of education, training and/or work experience at the paraprofessional or professional level in job counseling, employment interviewing and job placement, or related vocational services.

Application Instructions:

Interested applicants need to apply online by selecting the “Apply for this opening” button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application. In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period.

If you require a paper application, please contact Human Resources at (207) 623-6700.

Contact Information: Paul Ruggiero –

Why work for the State of Maine?

+ Health, Dental and Vision Insurance

+ Retirement Savings

+ Flexible Spending Accounts

+ Gym Membership Reimbursement

+ Living Resources (Employee Assistance Program)

+ Paid Holidays

+ Federal Public Loan Forgiveness Program- to learn if you qualify, please visit

+ Statewide Locations

+ Training

+ Seasonal Jobs

+ Summer Internship Opportunities


The bi-weekly dollar values of some State-paid benefits include:

+ 13.16% of pay to retirement for bargaining unit positions

+ The value of State-paid Dental Insurance: $14.60 biweekly.

+ At le

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Job Posting: JC192356039

Posted On: Sep 15, 2021

Updated On: Sep 26, 2021