at The Jackson Laboratory in Bar Harbor, Maine, United States
This is an exciting opportunity to join the In Vivo Services team as a Project Manager/Senior Project Manager. This individual will be responsible for working with the study director and customer to define project scope, goals and deliverables and for overall project coordination, execution and completion. This position requires an in-depth understanding of operations and service deliverables, available products and services, a customer centric focus, excellent communication skills, and proficiency with available project tracking and communication tools to enable them to ensure a positive customer experience. This position is the key responsible party to ensure that the customer's project is on track and that internal resources are used responsibly.
Customer Experience Management: Participates in all client interactions and holds primary responsibility for ensuring a superior customer experience. Distributes tailored project summaries according to time tables and anticipates inconsistencies to avoid customer dissatisfaction.
Project Development & Tracking: Project initiation and development, including IACUC protocol amendment, providing accurate timelines, securing animals, facilities, and staff for studies.
Project Management, Order Entry & Recordkeeping: Tracking progress on projects, updating required databases, driving progress of internal departments to ensure goals are achieved.
Fiscal Responsibilities: Monitor financial goals by ensuring projects are timely, minimizing cost overruns and managing time and proficiency of project team members.
Bachelor's degree in biology, animal science, or related discipline and 2+ years of experience working in animal research.
Exceptional verbal & written communication skills are required; establishing consistent, effective two-way communication with department managers and supervisors regarding project needs and deadlines and following up in a timely manner to ensure project success.
Proven proficiency with basic laboratory and advanced biomethods techniques
Demonstrated aptitude to train research assistants and In vivo technicians
Demonstrated ability to support staff to thrive on change and keep pace with a fast-paced, dynamic work environment which is externally focused
Positive attitude and professional manner in all interactions; demonstrated commitment to continuous learning and professional development
Highly proficient in Microsoft Word, Excel, PowerPoints software, and Prism GraphPad
Senior Project Manager:
Aptitude to train project managers and to independently lead process development of new services, process improvements arising from deviation panels, lean projects and process documentation.
The Jackson Laboratory (JAX) is an independent, nonprofit biomedical research institution with more than 2,400 employees. Headquartered in Bar Harbor, Maine, it has a National Cancer Institute-designated Cancer Center in Augusta, Maine, a genomic medicine institute in Farmington, Connecticut, and facilities in Ellsworth, Maine, Sacramento, California, and Shanghai, China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.
JAX employees work in a collaborative, value-driven, and team-based environment where the focus is on advancing science and improving patients' lives. Researchers apply genetics to increase the understanding of human disease and advance treatments and cures for cancer, neurological and immune disorders, diabetes, aging, and heart disease. JAX was voted among the top 15 "Best Places to Work in Academia" in the United States in a poll conducted by The Scientist magazine!
The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.To view full details and how to apply, please login or create a Job Seeker account