Child Protective Services Investigator

at State of Maine, Bureau of Human Resources in Augusta, Maine, United States

Job Description

Child Protective Services Investigator

Augusta , Maine , United States | Human Services | Full-time Apply by: Sept. 24, 2021 Apply with Linkedin Apply

Department of Health and Human Services (DHHS)Opening Date: September 10, 2021 Closing Date: September 24, 2021Job Class Code: 5076

Grade: 22 Prof & Tech Svcs

Salary: $40,726.40-$54,641.60/yr.Position Number: 02000-3707

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State’s population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine. We currently have a vacancy in our Augusta office.

Job duties:

These positions will work within the OCFS Background Check Unit (BCU) and are located at Central Office in Augusta, ME. The investigators will be responsible for planning, organizing, monitoring and analyzing background check requests and reviews, and providing feedback to field staff. BCU staff, under the supervision of the Background Check Unit supervisor and or Manager, will be assigned specific background checks through a referral process. The BCU staff will work within the Criminal Justice Information System to assess record information regarding those involved in the Child Welfare System.


+ Conduct assigned district and statewide background checks within the timeframe that is agreed upon by BCU Program Manager and document your review and recommendations with a sound basis.

+ Work diligently to reach factually supported conclusions in a timely manner while meeting federal and state mandates and timeframes. You will analyze, interpret the results and report your findings to the district as directed.

+ Ensure consistency of messages sent to the field regarding BCU.

+ Examining documents/information, determine facts, detect errors and irregularities, and taking action as authorized.

+ Creating, using, maintaining, interpreting, information within computer programs (such as the Maine Automated Child Welfare Information System, Criminal Justice Information Services and Lexus Nexus), computer databases and paper logs as mandated by program guidelines, state and or federal regulations.

+ Collaborating with a variety of interested parties, such as other state agencies, the public and other municipalities.

+ Conducting and submitting assigned child protective clearances for employment and follow established protocol.

+ Coordinating with management, peers and participating in unit meetings to enhance efficiencies and consistency within the programs.

+ A strong understanding of child safety as it relates to current child welfare practice and how that collates to criminal history.

Minimum Qualifications:

To qualify, you must have A Bachelor’s Degree from an accredited educational institution in Social Work/Social Welfare or a related social service/social welfare/social work area; or a Bachelor’s Degree in Criminal Justice, Law Enforcement, or a related area; or four (4) years of experience conducting investigations as a sworn law enforcement officer or a similar capacity; or an equivalent combination of education and experience.

The successful candidate must pass a Criminal Justice Information Services (“CJIS”) clearance, as well as a fingerprinting background check and and complete training through the Maine Criminal Justice Academy; including any/all prerequisites.The background of well-qualified candidates will demonstrate the following competencies:

+ Knowledge of investigative procedures, methods, techniques and use of associated equipment.

+ Experience in criminal investigations and/or law enforcement.

+ Experience in gathering, evaluating and analyzing investigative information in order to prepare detailed reports for prosecution.

Please submit a cover letter addressing your skills and/or prior experience in each of the three areas above.

Application Information:

For additional information about these positions, please contact Nicole Marinaro, Background Check Unit Manager at (207) 626-8667 or by email To apply, please upload a current resume, copies of post-secondary transcripts, and a cover letter addressing the three competency areas identified in the Requirements Section. To request a paper application, please contact Ashley Smith


Benefits are vital to your health and well-being. We get it. Here’s what the State of Maine offers:

+ growth – build your career

+ health, dental, and vision insurance – take care of yourself

+ retirement savings – financially independent, even after you stop working

+ flexible spending accounts – manage out-of-pocket healthcare and/or daycare costs

+ Living Resources(employee assistance program) – overcome difficult situations with support

+ paid holidays – twelve each year

+ federal public loan forgiveness program- for qualifying loans and payments

+ statewide locations – from Kittery to Madawaska

+ training – develop knowledge, skills, and understanding

The bi-weekly dollar values of some State-paid benefits for full-time employees include: $14.60 for dental insurance; 13.16% of employee’s pay towards retirement; and, depending on the employee’s annual pay, at least 85% ($412.23) of health insurance premiums (more information is available here). Participation in theHealth Premium Credit Programcan decrease the employee’s cost of health insurance by 5%.

Maine State Government is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide reasonable accommodations to qualified individuals with disabilities upon request.

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Job Posting: JC192213827

Posted On: Sep 12, 2021

Updated On: Sep 26, 2021