at Travelers in Augusta, Maine, United States
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Analytics & Research
Job Description Summary
Leverages technology and analytics skills to apply intermediate data analysis practices that benefit business initiatives. This job is a Team lead partnering with Information Technology within a matrix environment.
This position may be based 100% remotely or in one of our offices.
Primary Job Duties & Responsibilities
+ Reviews unfamiliar data sources. Connects to value for business. Able to link to systems.
+ Develops process to acquire and integrate data.
+ Independently reviews, prepares, designs and integrates complex (type, quality, volume) data correcting problems and recommends data cleansing/quality solutions to major issues.
+ Works within Travelers standards, processes, and protocols.
+ Develops moderate and applies complex data derivations, business transformation rules, and data requirements.
+ Leads small scale projects and coordinates aspects of larger projects with limited supervision.
+ Performs analysis of complex (type, quality, volume) sources to determine value and use. Determines and recommends data to include in analytical projects.
+ Creates moderate (technology and features) data visualization techniques to help support data exploration.
+ Utilizes business knowledge to explain technical activities in business terms.
+ Actively seeks opportunities to expand technical knowledge and capabilities.
+ Develops and maintains relationships across the enterprise.
+ Proactively looks to improve and optimize data products.
+ Builds, tests, and implements complex analytic business products, including pilots and proof of concept.
+ Applies knowledge of current industry trends and techniques to formulate solutions within the context of assigned projects and/or enhancements.
+ Independently train business users on data products/analytic environment.
+ Ensures customer satisfaction through professional communication, follow-up, and responsiveness to issues.
+ Builds effective relationships with stakeholders.
+ 4 years of relevant experience with data tools, techniques, and manipulation required.
Education, Work Experience, & Knowledge
+ Knowledge of data tools, techniques, and manipulation preferred.
+ Good Analytical skills.
+ Good experience with SQL.
+ Proven experience as a strong collaborator.
+ Excellent organization skills and experience managing timelines.
+ 5 years of relevant experience with data tools, techniques, and manipulation preferred.
Job Specific Technical Skills & Competencies
+ Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience.
+ Exhibits active and effective communication skills with team members – including active listening and effective written and verbal communication skills.
+ Effectively contributes and communicates with the immediate team.
+ Able to clearly and concisely communicate with the business. Demonstrates willingness, cooperation, and concern for business issues. Able to understand assigned business unit and business priorities.
+ Able to coordinate with other technical areas to achieve project/department or division goals.
+ Able to recognize, analyze, and diagnose business and data issues of advanced complexity.
+ Ability to build and foster relationships with team, business, and technical partners to achieve objectives.
+ Practices objectivity and openness to others’ views. Able to recognize and support team priorities.
+ Able to manage time and competing priorities and provide management with accurate and timely status information.
+ Able to accurately evaluate and estimate tasks.
+ Financial Awareness
+ Able to understand how the project schedule relates to budget.
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.