Product Owner

at The Jackson Laboratory in Bar Harbor, Maine, United States

Job Description

Join the JAX team! We are currently seeking a Product Owner with a primary focus either on Salesforce or LIMS, reporting to the Senior Manager of the JAX Mice and Clinical Research Services (JMCRS) Solutions Team. This unique team, positioned in the heart of the business, drives creation of efficient, effective software-based workflow solutions. Solutions encompass multiple, diverse, and complex applications supporting the business, including Microsoft D365, Salesforce, Platform for Science, Provantis, Sitecore, and others. This position serves as a liaison between business stakeholders and the IT scrum team and is responsible for defining the vision and value of the product to maximize the value of the work produced by IT. The Product Owner is responsible for managing the Product Backlog.


Key Responsibilities:

Envisions the final product, communicates the vision to the scrum team, motivates the team to subscribe to the vision, and sees the vision through to completion

Ensures management, stakeholders, and sponsors are informed and the vision is aligned with the strategic direction; communicates the business benefits of the entire product and each individual feature

Creates, maintains, and outlines work in the Product Backlog; determines which activities will produce the most business value

Clearly expresses Product Backlog items - writes User Stories, defines clear acceptance criteria to support the scrum execution

Understands the varying needs of different types of users, and works with the user group in order to make sound decisions and determine what features will be in the product release

Ranks the items in the Product Backlog to best achieve goals and objectives

Works collaboratively within a scrum team to deliver features with the highest customer value

Maintains availability to teams, showing commitment by taking necessary steps to build the best product possible and being actively engaged with teams

Displays leadership in making clear decisions that support the product roadmap and vision



Bachelor's degree in Information Technology, Business or related area preferred

Five years' experience in Business Analysis or as a Product Owner

Salesforce or LIMS (Lab Information Management System) experience is required

Strong understanding of Scrum practices, particularly around measuring business value and prioritization

Excellent time management and communication skills, both written and verbal

Strong facilitation skills

Positive attitude and professional manner in all interactions

Demonstrated ability to work collaboratively and influence others

Pro-active strategic thinker

Strong analytical and problem-solving skills

Detail oriented and self-motivated

Advanced proficiency with minimum of five years of experience in MS Office applications: Excel, Word, PowerPoint, Visio and Outlook


Please submit a cover letter of interest and resume!


About JAX:

The Jackson Laboratory (JAX) is an independent, nonprofit biomedical research institution with more than 2,400 employees. Headquartered in Bar Harbor, Maine, it has a National Cancer Institute-designated Cancer Center in Augusta, Maine, a genomic medicine institute in Farmington, Connecticut, and facilities in Ellsworth, Maine, Sacramento, California, and Shanghai, China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.

JAX employees work in a collaborative, value-driven, and team-based environment where the focus is on advancing science and improving patients' lives. Researchers apply genetics to increase the understanding of human disease and advance treatments and cures for cancer, neurological and immune disorders, diabetes, aging, and heart disease. JAX was voted among the top 15 "Best Places to Work in Academia" in the United States in a poll conducted by The Scientist magazine!


EEO Statement:

The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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Job Posting: 600569

Posted On: Sep 01, 2021

Updated On: Nov 25, 2021