Technical Information Scientist

at The Jackson Laboratory in Bar Harbor, Maine, United States

Job Description

The Jackson Laboratory is seeking a Technical Information Scientist (TIS) with training in human disease modeling using mouse models for our Bar Harbor, ME or Sacramento, CA campuses; remote locations negotiable.


The successful candidate will be a self-motivated research scientist excited about science but looking for an alternative to a career writing grants and performing traditional bench work. The primary focus of this position is to assist investigators worldwide via email and phone inquiries to achieve their scientific goals using a solutions-based approach.


The TIS role also includes opportunities to:

Interface with researchers worldwide

Travel and deliver scientific presentations

Develop educational marketing literature

Build technical sales skills

Remain current in your field of interest, as it relates to mouse models of human disease

Participate in leadership opportunities

Continue to develop your scientific career as part of a diverse, dynamic team within a non-profit business setting


Key Responsibilities:


Respond to scientific inquiries from outside researchers and internal JAX Mice & Clinical Research Services (JMCRS) staff in a thorough, professional, and efficient manner through email, phone, and teleconference. This includes demonstrating in-depth scientific knowledge on JMCRS resources and service offerings and their use in research, conducting technical investigations, and accurate case recording in the CRM database.

Contribute to the development, editing, and scientific review of online resources including white papers, blogs, models lists, fliers/handouts.

Develop and deliver presentations and tutorials by virtual or in-person seminars, meetings, and road shows to educate customers about JMCRS resources and service offerings.

Develop Subject Matter Expertise (SME) in mouse modeling of human disease including but not limited to immunology, oncology, neurobiology, metabolic disease, aging, and genetic diversity. Additional broad-based knowledge comes from reading current literature, attending seminars and participating in scientific conferences.

Demonstrate commitment to creating a high-performance culture and positive work environment. Includes continued effort toward improving the customer experience, coping with and supporting change, commitment to a solution driven approach to problem solving, and embracing leadership opportunities, especially in training other JMCRS staff.



PhD in the biological sciences is preferred, with extensive expertise in mouse modeling of human disease. Desired areas of research include, but not limited to, commercial pharmacology, antibody therapeutics, immunology, gene and cell therapy, aging and oncology. Master's degree with extensive relevant research experience, including mouse genetics, will be considered for Associate Technical Information Scientist (ATIS) position.

Experience in colony management, complex breeding genetics, model creation and characterization, study design and execution highly desired.

Exceptional written and verbal communication skills, evidenced by publications, scientific or educational presentations, and a cover letter demonstrating attention to detail.

At least one year of experience in a customer service, sales, or teaching environment desired.

Ability to operate with a high level of independence while still maintaining effective communication with the team. Ability to effectively prioritize and complete multiple projects, while also contributing to the team's shared workload.


Please submit a cover letter of interest and a resume!


About JAX:

The Jackson Laboratory (JAX) is an independent, nonprofit biomedical research institution with more than 2,400 employees. Headquartered in Bar Harbor, Maine, it has a National Cancer Institute-designated Cancer Center in Augusta, Maine, a genomic medicine institute in Farmington, Connecticut, and facilities in Ellsworth, Maine, Sacramento, California, and Shanghai, China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.

JAX employees work in a collaborative, value-driven, and team-based environment where the focus is on advancing science and improving patients' lives. Researchers apply genetics to increase the understanding of human disease and advance treatments and cures for cancer, neurological and immune disorders, diabetes, aging, and heart disease. JAX was voted among the top 15 "Best Places to Work in Academia" in the United States in a poll conducted by The Scientist magazine!


EEO Statement:

The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job... For full info follow application link.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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Job Posting: 598648

Posted On: Aug 27, 2021

Updated On: Nov 25, 2021