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Overnight Shelter Support Staff

at Knox County Homeless Coalition in Rockport, Maine, United States

Job Description

Knox County Homeless Coalition is seeking Overnight Support Staff for our Hospitality House Family Shelter. We are looking for caring team players with an excellent attitude, a desire to learn and grow, and a commitment to helping families learn to help themselves. The Hospitality House is KCHC’s extended stay family shelter, providing a warm, welcoming home, and sanctuary for community members struggling with homelessness. We provide a caring, temporary “home” for up to 22 individuals at a time, half of whom are usually babies, toddlers, or school-aged children. Recognized by Maine State Housing Authority as one of the top two most efficient shelters in the state for successful transitions to permanent housing, most families will stay in the Hospitality House an average of 6 to 9 months, while working closely with our staff to access necessary resources, locate affordable housing, and prepare for their transition into stable, independent living. We have openings for full time, part time, and per diem positions!

Overnight staff are responsible for ensuring a safe and secure environment for all shelter residents. Responsibilities include appropriately managing house conflicts, conducting hourly walkthroughs of the house, assisting with house chores, cooking meals for the house, and helping parents with children as needed. Staff should be comfortable maintaining good boundaries while working with people in crisis, and be respectful of individual differences, resident opinions and parenting styles. This is also an opportunity to connect with residents to offer support and practice reflective listening skills to validate resident feelings.

This position requires good judgment, flexibility, and the ability to multitask. A High School diploma or equivalent is required. Experience working in residential programs, client support, health and human services, or the medical field is a plus! 

Full time benefits include: employer-supported health insurance plans, optional dental and vision plans, paid time off, paid holidays, including your very own birthday as a paid day off, and additional time off in the summer. 

Part time benefits include: paid time off, paid holidays, including your very own birthday as a paid day off, and additional time off in the summer.  

Background and license checks are required for final candidates.  

To apply, please submit a resume to people@homehelphope.org with the job title in the subject line. Applications will be reviewed on a rolling basis until the position is filled.

Knox County Homeless Coalition is an equal opportunity employer committed to team development and a supportive respectful culture. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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Job Posting: 591899

Posted On: Aug 13, 2021

Updated On: Sep 10, 2021