Associate Director, In Vivo Business Unit

at The Jackson Laboratory in Bar Harbor, Maine, United States

Job Description


The Associate Director, In Vivo Business Unit, is responsible for driving both top-line and bottom-line growth within the in vivo service business units while ensuring an enhanced experience for our customers and collaborators. The incumbent directly manages the In Vivo Business Units (spanning multiple therapeutic areas), ensuring that all sites are aligned on strategic focus as well as with product development groups. Incumbent must remain versed in multiple therapeutic areas, being aware of the market, new technologies and advancements, and required scientific knowledge to converse with customers. In addition to P&L and revenue accountability, the incumbent has complete product line accountability, ensuring seamless product introduction, sales and marketing coordination, and operational readiness. The incumbent is responsible for market awareness and developing and executing on strategies to shift with the market to maintain and capture market share. They work cross functionally with all business units to ensure validation and characterization of new models to present solution-based presentation of our products from mouse to pre- clinical data. The incumbent works with multiple departments and operational teams to identify gaps and implement improvements, as well as lead cross functional teams through change management. Interested candidates must have previous CRO experience; preference will be given to those with an oncology background.


The incumbent is responsible for customer facing relationships and liaisons within cross functional teams to set and drive the vision considering the "voice of the customer", when driving decisions related to customer satisfaction needs. The incumbent owns the vision and strategy to grow our business through customer relationships.


The incumbent must be able to exhibit independent judgment, lead multiple complex projects, be proficient in problem solving, and have a wide range of experience, education, background and specialized knowledge in the business. This position establishes strategic direction for the services business across all therapeutic areas. The incumbent must have experience in market analysis, sales activities and be forward looking to strategically set the business ahead in the marketplace.


The Associate Director, In Vivo Business Unit can be based out of California (reporting to our Sacramento site) or New England (reporting to our Maine campus).




Manage In Vivo Business unit, spanning multiple therapeutic areas and working between two geographically separated teams, to ensure seamless product integration, providing customer feedback to product development, creation of training and value propositions, determination of target markets, and preparing content and context of product to sales and marketing.


Work with the Director of JMCRS Business Units and Senior Director of In Vivo to define business strategy and implementation plans. Drive execution of this plan through Product Development, Marketing & Sales, and Operations & Delivery functions. Ensure integration of all in vivo teams to ensure driving to common goals and providing a seamless customer experience.


Understand the marketplace, gained from previous work in commercial field, through interactions with customers to develop proposals and implement changes to improve the customer experience. Utilize this understanding to better position The Jackson Laboratory competitively for today and the future. Drive market share gain for current offerings while seeking new opportunities - either for new products/services or new markets that leverage core competencies and build on The Laboratory's mission.


Lead and Develop Staff, as well as build collaborative relationships with colleagues in R&D, operations, and marketing.

Achieve financial metrics of P&L and revenue growth.



Bachelor's degree in life sciences or other relevant discipline. PhD preferred.


Eight years of experience in commercial biomedical research services with preference given to experience in CRO or commercial In Vivo services.


Management experience in a science and manufacturing environment, full operational and capital budget responsibility and production output generating at least $10 MM in revenue.

Strong financial background and experience with budgeting is required.


Advanced interpersonal skills enough for developing complex, dynamic relationship with a diverse variety of individuals representing a broad cross section of cultures, disciplines and levels of sophistications.


Demonstrated experience in formulating and successfully implementing programs/decisions, under tight timelines and pressure, which carry significant financial and business... For full info follow application link.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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Job Posting: 590274

Posted On: Aug 09, 2021

Updated On: Nov 06, 2021