Radiology Support Services Assistant, full-time

at Spectrum Healthcare Partners in Bangor, Maine, United States

Job Description

Company Overview

Spectrum Healthcare Partners is Maine’s largest multi-specialty, physician-owned and directed professional organization and is comprised of over 200 physicians practicing in the areas of anesthesiology, orthopaedics, pain management, pathology, radiation oncology, radiology, and vascular & interventional services. Spectrum provides services at many of Maine’s hospitals throughout the state and in eastern New Hampshire. Job Summary Provides all operational support to facilitate and coordinate workflow for the radiologists in a large, multi-specialty physician healthcare organization. Hours: Mon-Fri rotating hours: 8:00 – 4:30, 8:30 – 5:00, 9:00 – 5:30. The position may be remote or hybrid within the state of Maine. Occasional weekend rotation. Position Summary

+ Administrative support for radiology management, addendum request and tracking of addendum completion

+ Support radiologist by communicating and documenting STAT, Unexpected and Critical Finding through 1 Connect

+ Maintain and create resources that support the radiologist’s workflow

+ Interact with after hour vendors to ensure final reads and to troubleshoot, when necessary

+ Coordinate with facilities to support timely reading of patient imaging and appropriate shifting of work list or assignments to meet the site and radiologist’s expertise

+ Provide timely communication of system issues or other workflows that may impact the radiologist’s day

+ Work with various sites of service PACS systems to assist radiologists with workflow, system failures, and delays in dictations, and create specialized worklists

+ Monitor report turnaround times; report delays to ensure final reports are generated in a timely fashion

+ Request prior comparison films and reports for radiologists

+ Import prior imaging and reports for comparison purposes

+ Collate and request the necessary information for radiologist protocolling

+ Promptly facilitate physician-to-physician communication via phone

+ Support the radiologists on troubleshooting IT issues by working with vendors or site IT contacts

Qualifications and Skills

+ High School diploma or equivalent

+ Knowledge of medical terminology

+ Experience in radiological setting helpful

+ Strong attention to detail and the ability to prioritize multiple tasks

+ Ability to communicate time-sensitive medical information clearly and accurately to referring offices, ED Staff and other medical professionals

+ Proficient computer skills to include Microsoft Office Word, Excel, Access,

+ Specialized computer software -PACS, QDoc, EPIC, Fusion, Pacs Scan and Physician Scheduler helpful

+ Excellent interpersonal, communication, and customer service skills with the ability to communicate effectively, both orally and in writing with employees at all levels of the organization

+ Ability to maintain confidentiality

+ Valid driver’s license

Physical Demands/Work Environment

+ Daily operation of various office-based equipment: fax machine, telephone & voice mail operating system, desktop/laptop computer, e-mail system, cell phone, pager, copier

+ May be required to sit or stand for extended periods of time

+ May spend extended periods operating the desktop computer, requiring hand-eye coordination and finger dexterity; and communicating face-to-face, on the telephone and in writing

+ Light lifting of paperwork, folders or other general record-keeping materials, bending, stretching

Benefits and Perks

+ Health Insurance (80% company-paid)

+ Dental & Vision Insurance Plans

+ 401(k) Match and Profit-Sharing Plan

+ Life and Accidental Death and Dismemberment Insurance

+ Long-term Disability Insurance

+ Short-term Disability Insurance

+ Generous paid time off

+ Voluntary, Employee-Paid Benefits

+ Medical Reimbursement Plan

+ Dependent Care Plan

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Job Posting: JC189283043

Posted On: Aug 05, 2021

Updated On: Oct 28, 2021