Sales Support Manager - Data & Identity

at Acxiom LLC in Augusta, Maine, United States

Job Description

Owns certain components of the sales process. Works closely with the sales organization in defining client solutions and assisting in the development of sales strategy, content and materials. Owns ensuring terminology in presentations based on the aptitude of audience.


+ Focused on the effective and efficient contribution to the tactical and strategic demands of the job role:

+ Expected to be a fully functional, self-directed and mentoring less experienced sales support team members on product knowledge, direct marketing and industry knowledge to enhance their contribution.

+ Continues to develop and executive and self-direct education plan to further their in-depth information about Acxiom’s products, direct marketing and the industry they serve oriented around:

+ Product Knowledge to increase product knowledge, calculate non-standard pricing, conduct product presentations, create product proposals addressing client reported business issues and conducting value proposition driven demonstrations (if applicable).

+ Direct Marketing Trends: to increase knowledge of key concepts, promotional contents, promotional media, channels, challenges and solutions.

+ Industry Training: to increase understanding the industry served, industry trends, vertical industry nuances (if applicable).

+ Competition Training: to increase understanding of the competition and enabling our products and services to viewed as superior.

+ Involved in multiple solution or account related projects and/or processes that are of a complex and/or critical nature.

+ May also be routinely involved in providing consultation with regard to his/her area of expertise. High complexity assignments – owner. Moderate complexity assignments – owner (1 or >). Low complexity assignments – provide oversight/review. Regularly leads self and others and/or established as SME and/or established as specialist. Understands how whole picture aligns to overall Acxiom strategy.

+ Product Knowledge and Understanding: Detailed knowledge of sales support management.

What you will need:

+ Typically requires a minimum of 2 years of related experience with a Bachelor’s degree; or equivalent work experience

+ In-depth Acxiom knowledge of products and services.

+ Industry knowledge / awareness.

+ Strong communication skills.

+ Strong Presentation skillsMS Office


Primary Location City/State:

Homebased – Conway, Arkansas

Additional Locations (if applicable):

Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person’s race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Who is Acxiom?

We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.

We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.

Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.

At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.

If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.

Attention California Applicants: Please see our California Consumer Privacy Act notice here ( .

Attention Colorado Applicants: This position is not located in Colorado but applications for remote work may be considered. For information about this role under CO Equal Pay Law, please contact

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Job Posting: JC188485266

Posted On: Jul 24, 2021

Updated On: Aug 21, 2021