Regional Policy Specialist

at State of Maine, Bureau of Human Resources in Augusta, Maine, United States

Job Description

Regional Policy Specialist

Augusta , Maine , United States | Human Services | Full-time Apply by: July 30, 2021 Apply with Linkedin Apply

Department of Health and Human Services (DHHS)Social Services Program Specialist IOpening Date: July 16, 2021Closing Date: July 30, 2021 Job Class Code:5092

Grade: 22

Salary: $40,726.40 – $54,641.60/yr.Position Number: 02000-1551

Only Employees with Promotional Status in the Department of Health and Human Services May Apply

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State’s population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers. The Office for Family Independence (OFI) is responsible for administration of a number of programs and services, including MaineCare, Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program, Child Support, and Disability Determinations.

Job duties:

This position will be based in regional offices with the responsibility of identifying training needs for eligibility staff, making recommendations to the Training Program Management Staff for training solutions, developing successful training programs, conduct trainings and provide support to OFI staff to ensure improved administration of the programs.

This position will:

+ plan, coordinate, monitor, and implement eligibility rules for numerous programs offered throughout OFI, including, but not limited to, Food Supplement, TANF, and MaineCare.

+ provide clarification and instruction to Eligibility Specialists who determine initial and ongoing eligibility for the various programs OFI administers.

Training needs will also result from ongoing changes in policy and procedures. This position will be responsible for gaining a clear understanding of these changes and developing successful training programs to educate front line eligibility staff. In this role you will use logic, apply critical thinking, and develop strong working relationships to identify problems and collaboratively develop strategies to assist in successful resolutions with regional staff. This position will also have a role in training new hires on program rules and procedures as well as key aspects of the OFI business model, resources, and technology.

Minimum Qualifications:

To qualify, you must have six (6) years of education and/or professional experience in social services casework, social services program development/delivery, or social services related fiscal/budget administration/analysis work. Equivalent related experience may be substituted for education on a year-for-year basis.

Supplemental Qualification Questions:

In order to properly evaluate your experience, please respond to the following performance areas in your cover letter:

PERFORMANCE AREA #1: Please describe your knowledge and understanding of Family Independence public assistance programs and how it relates to initial and continued eligibility.

PERFORMANCE AREA #2:Please describe your ability to identify the training needs of OFI program staff and your ability to develop training solutions to address those needs with an emphasis on program integrity and customer service.

PERFORMANCE AREA #3: Please describe your experience in presenting formal staff educational programs and how you have utilized technology in those programs.

Application Information:

Please submit all documents or files in a PDF format.

For additional information about this position please contact Lee Freeman at (207) 624-4191 or by email To apply, please upload a recent resume and a cover letter including answers to the supplemental questions. To request a paper application, please contact Ashley Smith atAshley.Smith@maine.go ( v .


Benefits are vital to your health and well-being. We get it. Here’s what the State of Maine offers:

+ growth – build your career

+ health, dental, and vision insurance – take care of yourself

+ retirement savings – financially independent, even after you stop working

+ flexible spending accounts – manage out-of-pocket healthcare and/or daycare costs

+ Living Resources(employee assistance program) – overcome difficult situations with support

+ paid holidays – twelve each year

+ federal public loan forgiveness program- for qualifying loans and payments

+ statewide locations – from Kittery to Madawaska

+ training – develop knowledge, skills, and understanding

The bi-weekly dollar values of some State-paid benefits for full-time employees include: $14.60 for dental insurance; 13.16% of employee’s pay towards retirement; and, depending on the employee’s annual pay, at least 85% ($412.23) of health insurance premiums (more information is available here). Participation in theHealth Premium Credit Programcan decrease the employee’s cost of health insurance by 5%.

The Department of Health and Human Services is an Equal Opportunity/Affirmative Action employer. We provide reasonable accommodations to qualified individuals with disabilities upon request.

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Job Posting: JC188128926

Posted On: Jul 18, 2021

Updated On: Aug 03, 2021