at Tyler Technologies Inc. in Yarmouth, Maine, United States
Senior Instructional Designer
The Instructional Designer creates engaging e-learning content (interactive courses, screencast videos, etc.) for Tyler software products and services.
Work with technology-driven solutions that cover the full spectrum of the land development life cycle, including mass appraisal services, land and official records management, and property tax assessment and administration. From data collection to computer-assisted mass appraisal to tax billing and collections, you can help develop and deliver solutions that build thriving communities and fundamentally change how local governments operate in the future.
Lakewood, Colorado | Remote
Utilizes ADDIE or other instructional design models to create highly detailed and intricate curriculum and develop e-learning content built on adult learning theory (ALT).
Employs various e-learning authoring and video production tools to maximize interaction, engagement, and learning for projects that require advanced knowledge of Tyler's products and services.
Researches, writes, gathers, organizes, designs and edits complex content that can be reimagined for use as online courses, product information, online help, training materials, support content, and other knowledge assets.
Produces complex and detailed content that conforms to established guidelines and Tyler/department best practices.
Gathers user feedback and enhances usability of software by choosing the content and media most appropriate to the respective user audience.
Assists department leadership to plan and schedule projects.
Determines content strategy and plans, coordinates, produces and delivers content that conforms to established guidelines and best practices.
Proactively identifies and addresses gaps and issues with content and other provides appropriate solutions.
Proactively recommends process improvement opportunities and suggestions. Contributes and leads these initiatives.
Proofreads and copyedits content for proper use of grammar, punctuation, and styles in accordance with department guidelines.
Tests content for accuracy, user engagement, and effectiveness.
Assists in training less experienced staff.
Assists in improving and documenting departmental processes and style guide.
Manages own work schedule to complete assigned tasks on time.
Participates in cross-department teams focused on product improvement.
Performs other job-related duties and responsibilities as may be assigned from time to time.Qualifications
BS/BA degree in instructional design, educational technology, or very closely related field. (Work experience may be considered in lieu of degree).
A minimum of five years of experience in instructional design, e-learning development, or closely related area.
Experience with learning management systems (LMS).
Experience or education in information systems, business processes, and/or software development preferred.
Advanced knowledge of e-learning and video authoring tools such as Adobe Captivate and Camtasia Studio.
Advanced knowledge of graphic design using Adobe products.
Experience following a project design plan and completing projects in accordance with plan timeframe and deadlines.
Excellent interpersonal skills including verbal and written communication skills, teamwork, and customer service skills.
Colorado Code of Regulations 7 CCR 1103-13 Disclosure
Salary will generally fall between $58,545 - $77,033 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.
Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
Tyler Technologies Inc.
1 Tyler Drive
Yarmouth, Maine 04096