Patient Access Services Representative - Gardiner Express Ca

at MaineGeneral Health in Gardiner, Maine, United States

Job Description

Job Summary:MaineGeneral Health is a leading health care system that is proud of the culture of excellence, compassion and collaboration that extends to our customers and caregivers. We are committed to attracting talented, ambitious people who share our values and strive to provide excellent customer service. We are offering a 32-hour position for an individual to join our team of Patient Access Representatives. If you have a desire to make a difference with patients and their families, and you are dedicated to providing quality customer service…we want to hear from you!

Job Description:

+ Performs financial clearance, registration, and clerical duties associated with point-of-service (POS) services.

+ Meets with patient or patient’s caregiver to exchange necessary information and documentation.

+ Provides explanation of process and addresses concerns and questions.

+ Communicates with unit staff and other appropriate personnel to exchange necessary information and determine placement.

+ Verifies insurance benefits and obtains precertification/authorization, and ensures verification of medical necessity as necessary.

+ Determines and accepts required payments, including co-pays deductibles, and coinsurance, or refers to financial counselors for follow up.

+ Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.

The ideal candidate will have:

+ Extensive customer service experience

+ Excellent and demonstrated communication skills/Computer literacy

+ 1 year of patient registration, scheduling, or other clerical/customer service experience in a medical office setting preferred

+ Ability to keyboard accurately and quickly

Scheduled Weekly Hours: 32 Scheduled Work Shift: Job Exempt: No Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

+ We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.

+ Employees have access to industry-leading leave for new parents.

+ A generous earned time plan is offered to all employees – We believ

Job Details


MaineGeneral Health


Gardiner, Maine 04345
United States

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Job Posting: JC185528706

Posted On: Jun 11, 2021

Updated On: Jun 28, 2021