at Samoset Resort in Rockport, Maine, United States
JOB TITLE: Hotel and Time-share-Room Attendant
Exempt (Y/N): No JOB CODE:
DEPARTMENT: Time-share Housekeeping ASSOCIATE NAME:
SUPERVISOR: Time-share Housekeeping Manager ________________________
PREPARED BY: Jackie Rhoades DATE: 02/15/2014
APPROVED BY: DATE: ___________
________________________________________________________________________SUMMARY: Cleans sleeping rooms in Time-share units by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Cleans patio area.
Scrubs shower, tub, sink, commode and floor. Replenishes bathroom supplies such as soaps, tissues, etc.
Scrubs all kitchen appliances and replenishes supplies such as detergents, towels, drinking glasses, writing supplies, etc.
Sorts, counts, folds, marks or carries linens. Strips and re-makes beds.
Vacuums rugs and spot cleans upholstered furniture, carpets and draperies.
Washes walls, woodwork, windows, door panels and sills.
Empties and cleans wastebaskets.
Transports trash and waste to disposal area.
Reports any maintenance needed to supervisor.
Renders personal assistance to patrons as needed.
QUALIFICATIONS REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
No prior experience or training.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to effectively present information in one-on-one and small group situations to customers, clients and other associates of the organization.
Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
OTHER SKILLS and ABILITIES:
Valid driver’s license may be required.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand; walk; use hands to manipulate cleaning equipment, linen, etc.; reach with hands and arms; stoop, kneel or crouch; and talk or hear. The associate will frequently need to climb stairs.
The associate must occasionally lift and/or move up to 15 pounds and/or move up to 50 pounds for cleaning and furniture arrangements. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly exposed to wet conditions and strong odors and/or skin irritants from various cleaning ingredients.
The noise level in the work environment is usually quiet.
EXPECTATIONS TOWARDS OUR GUESTS AND FELLOW ASSOCIATES:
Smile and greet every guest. Speak to each guest in a warm, friendly, courteous manner. Display genuine and enthusiastic interest in the guest; pay complete attention. Anticipate guest needs to be flexible in responding to them. Be knowledgeable about your job. LEARN to take ownership of guest issues and resolve them. The resort is comprised of many different departments and work groups. Team work is essential to provide the highest quality of Guest services.
220 Warrenton Street
Rockport, Maine 04856