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IT Vendor Manager (Remote)

at SANS Institute in Augusta, Maine, United States

Job Description

About SANS

SANS Institute (SANS) launched in 1989 as a cooperative for information security thought leadership, it is SANS’ ongoing mission to empower cyber security professionals with the practical skills and knowledge they need to make our world a safer place. We fuel this effort with high quality training, certifications, scholarship academies, degree programs, cyber ranges, and resources to meet the needs of every cyber professional. Our data, research, and the top minds in cybersecurity collectively ensure that individuals and organizations have the actionable education and support they need.

Join the SANS Team

At SANS, our culture is defined by Mission, Brand, People. Our goal is to hire people who understand the importance of continuing to fight against the cyber security threats (Mission) while delivering the highest quality training (Brand) to our students. We want employees whose personal values align well with our culture of fairness, honesty, customer focus, and pragmatic approach (People).

Summary of Position

We are seeking an IT Vendor Manager to join our team within the IT-Technology Services business unit. This position will be responsible to facilitate, evaluate and maintain relationships with the vendors by negotiating contracts, creating standards, finding suitable vendors and serving as the organization’s point of contact for all vendor relationships while enabling IT to meet established goals and objectives. This position provides support to the organization by solving business challenges with vendor products and services, leading the vendor management process by working with key stakeholders to support purchasing, performing future vendor research, providing analysis and to support the overall procurement lifecycle. Working closely with the IT Finance and Enterprise Application teams, additional responsibilities include establishing security controls within vendor environments, assisting product owners with analysis/reporting of software licensing, and supporting the financial team to ensure purchases are accurate and fulfilled.

Key Responsibilities

+ Gain reductions in software expenses through economies of scale, regular review to ensure proper “fit,” pricing, and streamlined purchasing and procurement processes

+ Provide visibility into IT spend through better forecasting, budgeting, and oversight

+ Evaluate current vendors and analyze if they meet current company needs

+ Cancel contracts with vendors that are no longer needed

+ Organize and track all documentation between the organization and vendors

+ Resolve vendor disputes or issues quickly and efficiently

+ Nurture long-standing relationships with approved vendors

+ Meet with current vendors to assess their products or services, negotiate pricing, and communicate any product or service-related concerns

+ Research and establish relationships with new vendors and the onboarding vendor process

+ Establish standards and guidelines for vendors, monitoring to ensure standards are being followed

+ Administer full life cycle for vendor management processes, incorporating best practices

+ Proven analytical skills and strategic thinking

+ Design guidelines for vendors and utilizing common tools

+ Present reporting and analysis of software licensing

+ Collaborate with the Security team on gathering info for Risk Assessments

+ Manage SaaS Vendors in Productive

+ Other job duties as assigned

Basic Qualifications

+ Detail oriented and possess excellent communication skills

+ Ability to multitask effectively

+ Self-motivated/directed person who will embrace the role and drive change

+ Strong negotiation, management, and decision-making skills

+ Excellent analytical, problem-solving, and organizational skills

+ Effective written and verbal communication skills

+ Operational knowledge of RFP processes

+ Familiarity with cost management

+ Outstanding knowledge of service level agreements

+ Administrative knowledge and provide technical expertise of enterprise application suites, including but not limited to Atlassian, Jira, Slack, MS Office, JAMF, KACE, Smartsheet, Service Now, Dropbox, Egnyte, Zoom, and other application

Reporting Relationships

+ This position will report to the IT Vendor Management Manager and has no direct reports.

Work Environment

+ Remote work environment with the ability to travel up to 10% of the time. There is a preference for the candidate to live in the Fredericksburg, VA area.

Equal Opportunity Employer

SANS is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact SANS Human Resources.

California residents for SANS privacy notice for California job applicants

The base salary range for this position is between $90,000 and $110,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and years of experience. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

In addition, SANS provides the following benefits:

Medical

Dental

Vision

Short-Term Disability

401(k) with company match

Employee Assistance Program

Supplemental Life Insurance and AD&D

Paid Time Off

Company Paid Holidays

Volunteer Paid Time Off

Department

Information Technology (IT) – Technology Services

Employment Type

US Employee | Full-Time

Minimum Experience

Experienced

Compensation

$90,000 – $110,000

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Job Posting: JC258551823

Posted On: Apr 19, 2024

Updated On: May 05, 2024

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