Senior Sales Trainer, Ford Pro Software & Charging

at Ford Motor Company in Augusta, Maine, United States

Job Description

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world — together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories, and services for virtually every vocation, backed by technology, and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers’ businesses thrive today and into the new era of electrification.

Ford Pro Intelligence provides telematics and fleet management services to our commercial and fleet customers. Ford Pro products and services serve as a foundational building block to Ford’s continued leadership and innovation in fleet/commercial vehicle market segments. Fleets are our future, representing a significant portion of vehicle sales and continual expected growth.

In this position…

The Senior Sales Trainer Software and Charging will be responsible for delivering selling skills, sales process, sales tools, and product training to the North American Ford Pro software and charging sales teams.

We are seeking a highly motivated and experienced Senior Sales Trainer to join our Sales Enablement team. The Senior Sales Trainer Software and Charging will be responsible for delivering live and virtual training sessions, creating sales training materials, observing, and coaching field salespeople and reporting on training impact, all to support the various sales teams in achieving their sales targets. The trainer will also support the Sales Managers by providing sales coaching guidance and support.

What you’ll do…

+ Collaborate with sales leadership: Work closely with sales leadership to identify training needs, develop training programs, and ensure alignment with sales strategies and goals.

+ Create training materials: Develop and maintain training materials, including presentations, videos, and other resources to support the sales team’s learning and development.

+ Deliver live training sessions: Plan, organize, and conduct in-person training sessions for sales representatives across North America to ensure they have the knowledge and skills needed to effectively sell our products and services. Audience includes internal sales teams as well as supporting teams (such as Ford’s Dealer Sales Managers and National Account Managers). Topics will vary from selling skills and sales process to sales tools and new products.

+ Conduct virtual training: Develop and deliver virtual training sessions using various platforms to reach a wider audience and provide ongoing support to the sales team.

+ Observe and coach salespeople in the field by joining sales calls, attending virtual sales calls, and observing, documenting, and sharing feedback using a predefined rubric of best practices.

+ Measure training effectiveness: Establish and track key performance indicators (KPIs) to measure the effectiveness of training programs and provide regular reports on training results to management.

+ Use a variety of training methods and techniques to engage and educate learners.

+ Stay updated on industry trends: Keep up to date with industry best practices and new sales techniques to continuously improve and update training programs.

You’ll have…

+ Bachelor’s degree in business, sales, marketing or a related field, or evidence of similar skills and experiences

+ 7+ years of experience in a commercial sales environment and/or SaaS

+ Proven impact as a sales trainer or enablement professional in a B2B environment.

+ Strong presentation and communication skills with the ability to engage and motivate sales teams.

+ Proficiency in virtual training platforms and video conferencing tools.

+ Experience creating and managing training materials and content.

+ Strong analytical skills to measure training effectiveness and report on results.

+ Having held a commissioned sales position will help in this role

+ Having experience in Fleet Management, Telematics or Charging will also help with this role

+ Self-directing, able to operate independently, high impact-work ethic.

+ Ability to travel within North America as needed – expectation is 50% travel in first 3 months to meet with and observe sellers in the field and attend onboarding. Then approx. one week during each month to attend meetings in Michigan or some of the other regions.

If you are passionate about enabling sales teams, have a strong track record in delivering effective training programs, and enjoy working in a dynamic and collaborative environment, we encourage you to apply for this exciting opportunity.

You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

+ Immediate medical, dental, and prescription drug coverage

+ Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more

+ Vehicle discount program for employees and family members, and management leases

+ Tuition assistance

+ Established and active employee resource groups

+ Paid time off for individual and team community service.

+ A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

+ Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

This position is a salary grade 8.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.


Requisition ID : 28182

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Job Posting: JC258361886

Posted On: Apr 14, 2024

Updated On: May 17, 2024

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