Senior Product Manager - Ford Pro Charging

at Ford Motor Company in Augusta, Maine, United States

Job Description

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world — together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Ford Pro Intelligence provides telematics and fleet management services to our commercial and fleet customers. Ford Pro products and services serve as a foundational building block to Ford’s continued leadership and innovation in fleet/commercial vehicle market segments. Fleets are our future, representing a significant portion of vehicle sales and continual expected growth.

In this position…

Ignited by commercial customer needs, Ford Pro Charging is developing a global energy management offering for customers who are electrifying their fleets and have electrical infrastructure constraints. We are seeking a Senior Product Manager who will guide the Energy Management Product Portfolio across diverse use cases to deliver hardware and software solutions that solve customer pain points. The Energy Management Product Portfolio provides customers confidence their fleet vehicles will be charged on time while staying within electrical infrastructure limits and reducing upfront infrastructure investment requirements. Energy Management solutions make EV adoption an easier choice for customers, because they integrate with each other across the portfolio, and with adjacent products and product teams to provide a seamless experience and increased value proposition.

The Energy Management Product Portfolio includes:

+ Depot charging dynamic load management

+ Home charging dynamic load management

+ Site power meter integration

On a typical day as a Senior Product Manager, you will work cross-functionally to support the software and hardware Product Teams by ensuring alignment across the organization including Engineering, Design, Customer Experience, Marketing, Operations, and others, and outside the organization including suppliers and industry organizations. You will also benchmark direct and indirect competitors to understand the current state and project the future state of relevant technologies and charging network deployments. To gain customer insights, the Product Manager will partner with the Design and Customer Experience teams to conduct customer research including digital tests and in-person interviews. You will be responsible for the overall success of the dynamic load management products and will report to the Energy Management Product Owner who has responsibility for the overall advanced energy management portfolio.

What You’ll Be Able To Do:

+ Define the product vision, strategy, and roadmap for the Energy Management Product Portfolio, considering market trends, customer needs, and business objectives.

+ Collaborate with engineering teams to prioritize and drive the development of Energy Management solutions, including hardware and software requirements.

+ Conduct market research and competitive analysis to identify opportunities and differentiate our Energy Management products in the market.

+ Develop product requirements, failure modes and effects analysis, and interface control documents for hardware and software integration from a systems engineering perspective.

+ Develop test plans and coordinate full hardware and software in the loop testing

+ Work closely with marketing and sales teams to develop go-to-market strategies, pricing, and positioning for EV charging products.

+ Engage with customers and partners to gather feedback, understand their needs, and incorporate insights into product development.

+ Monitor product performance, analyze key metrics, and drive continuous improvement through iterative development and updates.

+ Stay informed about industry trends, regulations, and standards related to EV charging and integrate them into product development.

You’ll have…

+ Bachelor’s Degree in Engineering, Business, or a related field

+ 3+ years in a product management, systems engineering, or related role

+ 3+ years of technical skills in the electric vehicle charging ecosystem including energy management, control systems, and/or charge management software

+ 3+ years of experience with project management tools and methodologies

Even better, you may have…

+ Advanced Degree in Engineering, Business, or a related field

+ 5+ years in a product management, systems engineering, or related role, preferably in the electric vehicle or clean energy industry

+ Strong understanding of electric vehicle charging infrastructure, technology, and market dynamics

+ Experience with charge management software features including data reporting, notifications and alerts, and dashboard design

+ Knowledge of residential and commercial electrical infrastructure in North America and European markets, including single and three phase systems

+ Demonstrated ability to lead cross-functional teams and drive complex product development projects to successful outcomes

+ Ability to critically evaluate priorities within and between business solutions while representing the customer voice, balanced against the business needs and resource capacity limitations

+ Experience with evaluating options using design thinking, and cross-functional collaboration

+ Experience with developing requirements documents and test plans for verification and validation of hardware and software integration

+ Negotiation skills and the ability to manage a wide portfolio of issues across multiple subject areas appropriately crafting concise senior leadership written and verbal communications

+ Strong interest in commercial products and services, including electrification trends

+ Ability to navigate complex systems and foster integration

+ Proven experience organizing and directing multiple teams and departments

+ Excellent communicator in written and verbal form.

+ Passion to work in a fast-paced, global environment

+ Strong experience with data analysis

+ Proven leadership skills that energize, educate and motivate others

+ Ability to align and act upon business strategies to deliver the company vision

If you are passionate about driving the future of electric vehicle charging and want to play a key role in shaping the next generation of sustainable transportation, we encourage you to apply for this exciting opportunity.

You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

+ Immediate medical, dental, and prescription drug coverage

+ Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

+ Vehicle discount program for employees and family members, and management leases

+ Tuition assistance

+ Established and active employee resource groups

+ Paid time off for individual and team community service

+ A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

+ Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

This position is a leadership level 6.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. V

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Job Posting: JC258361928

Posted On: Apr 14, 2024

Updated On: Apr 19, 2024

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