Outdoor Discovery Program Challenge Course Facilitator (JR8016)

at L.L. Bean, Inc. in Freeport, Maine, United States

Job Description

Position Purpose: Promote and retain new customers with our dynamic, creative classes and new activities. Inspire people to engage in new outdoor activities. Increase participation by providing exemplary service. Increase sales conversion rate of ODS customers especially in equipment, outer and active wear categories. 




  • Demonstrates ability to create a safe and inclusive environment for all participants
  • Understand and consistently perform all responsibilities associated with our safety protocols and program procedures
  • Confirms all equipment used is in appropriate working condition
  • Report any unsafe acts or conditions to the appropriate person


  • Conducts self at all times according to the highest ethical and moral standards.
  • Represents the teaching profession at its highest level at all times
  • Communicates and lives our company core values of Outdoor Heritage, Service, Respect, Integrity, Perseverance, Safe and Healthy Living
  • Communicate professionally with all stake holders
  • Participates in daily start up meetings
  • Provide professional and timely feedback to peers and colleagues when the need arises
  • Knows and maintains expertise of equipment and products (as relevant) utilized in the courses you teach
  • Knows specifications (uses, materials, pros and cons) of relevant L.L.Bean equipment and apparel and effectively shares information with customers to encourage product sales
  • Participates in promotional events when equipment expertise is needed
  • Is knowledgeable about regional ODS programs, and promotional offerings

Course curriculum

  • Has a firm understanding of course content
  • Possess the ability to teach in a relaxed, clear and confident manner to a variety of participants
  • Effectively delivers all components of the curriculum in the allotted time
  • Delivers all key points required for course openings and closings
  • Perform daily administrative duties associated with instructing classes
  • Accurate and daily completion of the Daily Activity Reports (DAR’s)
  • Participant agreements
  • Roster
  • Incident report
  • Vehicle log
  • ADA documentation
  • Facilities Inspection log
  • Other as assigned

Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.


This position has been identified as a safety-sensitive position. A safety-sensitive position is one in which an impaired worker constitutes a serious and direct threat to workplace health and safety. Employees in this position must agree that they will not come to work or be at work at any time under the influence of alcohol or any drug that could render them impaired.

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Job Posting: 1053924

Posted On: Mar 12, 2024

Updated On: May 15, 2024

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