OCFS Information Services

at State of Maine, Bureau of Human Resources in Augusta, Maine, United States

Job Description

OCFS Information Services

Augusta , Maine , United States | Community & Social Services | Full-time Apply by: March 5, 2024 Apply with Linkedin Apply

Department of Health and Human Services (DHHS)Management Analyst IOpening Date: February 21, 2024Closing Date: March 5, 2024Job Class Code: 0392

Grade: 21 (Pro/Tech)

Salary: $20.91- $28.14/hr.Position Number: 03030-3535

Core Responsibilities:

As a Management Analyst I in the Information Services Unit of the Office of Child and Family Services you will provide support to the business teams within OFCS. The Management Analyst I will have excellent customer service skills and behaviors in contacts with clients, co-workers and the public. This position will maintain understanding of the federal, state and department policy requirements which influence how OCFS collects and manages children’s data. This position will learn and maintain an understanding of the business workflow and rules within OCFS and the office’s current use and future development of information management systems. Be a primary person with the EISR helpdesk providing coverage responsibilities for internal OCFS users, OBH users, and external customers and contribute with user application training. Assist in the defining of business requirements for the OCFS EISR application enhancements and participate in the EISR testing. Help to Maintain Eclipse software for Selenium Automated Testing of EISR. Participate in the DHHS Administrative Service Organization, Kepro, data and reporting meetings and projects on children’s data.

A well-qualified candidate will be detailed oriented, able to multitask and effectively manage and meet deadlines, be highly skilled with Microsoft Excel and Access software, and have experience working with the creation and testing of user stories.

Minimum Qualifications:

In order to qualify, you must have six (6) years of education, training, and/or experience analyzing, evaluating, and/or developing improvements to organizational and/or managerial systems, programs, and practices. Preference will be given to candidates who possess:

1. A thorough knowledge of and recent experience utilizing Information Data Systems to produce data and reporting.

2. A general knowledge of database fundamentals and understanding of relational database structure.

3. Advanced knowledge and specific experience with the use of Microsoft Excel software, including creation of datasets, charts, graphs, and pivot tables

4. A record of exceptional customer service, organizational skills and the ability to manage deadlines.

5. Experience with Sharepoint

Agency information:

TheDepartment of Health and Human Services ( (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State’s population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine. OCFS has a current vacancy in our Augusta office.

Application Information:

Please submit all documents or files in PDF format. For additional information about this position please contact Leigh Anne Bordas at (207) 446-8377. To apply, please upload a current resume and a cover letter addressing each of the competency areas listed in the above section.

To request a paper application, please ( .


No matter where you work across Maine state government, you find employees who embody our state motto-“Dirigo” or “I lead”-as they provide essential services to Mainers every day. We believe in supporting our workforce’s health and wellbeing with a valuable total compensation package, including:

+ Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

+ Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,523.28-$12,380.40 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

+ Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements .

+ Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).

+ Retirement Plan – The State of Maine contributes 13.41 % of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.

+ Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

+ Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.

+ Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office .

+ Living Resources Program – Navigate challenging work and life situations with our employee assistance program.

+ Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receivesix weeks of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act ( .

+ Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

+ Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness ( .

There’s a job and then there’s purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and p

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Job Posting: JC255690765

Posted On: Feb 23, 2024

Updated On: Mar 08, 2024

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