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Group & Catering Sales Leader Northeast MHS

at Marriott in Augusta, Maine, United States

Job Description

Additional Information Lead a Sales Team to attain the Sales Initiatives for a designated hotel portfolio. Must reside in Northeast States.

Job Number 23205935

Job Category Sales & Marketing

Location ENESALES Eastern Northeast Sales Offic, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

Schedule Full-Time

Located Remotely? Y

Relocation? N

Position Type Management

JOB SUMMARY

Directs the day- to- day operations for a team of group sales managers selling for full service and select service/extended stay properties at the 10-99 Group Sales peak room night parameters. Works in partnership with the Director of Sales/Director of Sales 2, Group and Catering to maintain the effectiveness, quality, and productivity of their opportunity management team. Partners closely with the Area Sales leadership and the properties to successfully execute the sales strategy by focusing on transactional excellence for customer accounts served in the market. Handles incoming leads for group business, aligns customer preferences with brand needs, and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Maintains knowledge of group transactions and a detailed understanding of property operations, food and beverage, and planning. Builds and maintains strong working relationships internally to enable cross-functional communication and opportunity development.

CANDIDATE PROFILE

Education and Experience

Required:

- High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.

OR

- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

Preferred:

- 4 year college degree.

- Supervisory experience.

- Experience selling group business, either at a property or in a sales office.

- Knowledge of property operations, Food and Beverage (F&B).

- Knowledge of the group sales process for all brands and how to close a sale.

- Team-based selling experience.

- Hospitality Management Degree.

CORE WORK ACTIVITIES

Managing Sales Activities

- Directs the day-to-day operations for a team of group sales managers selling for full service and select service/extended stay properties at the 10-99 peak room night parameters.

- Partners with Area leaders and properties to execute sales strategies and close group and catering business within the parameters handled by the Group Sales team within the Sales Office.

- Works in partnership with the Director of Sales/Director of Sales 2, Group and Catering to maintain the effectiveness, quality, and productivity of their opportunity management team.

- Manages and deploys sales resources to close the best opportunities for each property based on market conditions and individual property needs.

- Interprets market data to assist team members execute group sales strategies.

- Monitors the transfer of accurate, complete, and timely information to Sales and Event Management resources.

- Understands and uses property Event Satisfaction Survey (ESS) to analyze opportunities for improved customer service.

- Identifies and implements improvements to drive continuous improvement in ESS scores.

- Serves as an authority on sales processes and sales contracts.

- Implements process improvements and best practices.

- Works in partnership with Director of Sales, Group & Catering, and Revenue Management to maintain proper pricing, appropriate transient and group mix, and implementation of sales strategy.

- Responds in a timely manner to incoming group/catering opportunities that are within the parameters of the Group Sales teams within the Sales Office.

- Refers opportunities to appropriate sales associate if business is outside the Group Sales parameters

- Understands the overall m

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Job Posting: JC251637749

Posted On: Nov 27, 2023

Updated On: Dec 13, 2023

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