Director, Software Engineering - Platform

at Marriott in Augusta, Maine, United States

Job Description

Job Number 23202900

Job Category Information Technology

Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States

Schedule Full-Time

Located Remotely? Y

Relocation? N

Position Type Management


We are seeking highly motivated and engaged technical leader to oversees research, design and development around GraphQL API Platform, while leading continuous improvement on process definition and compliance. The ideal candidate will have a strong experience in Javascript/Typescript background. Directly manages software engineers and project managers. Leads the interactions with consuming digitial teams as well as domain teams to create define solutions that fit the needs and the architecture. Delivers on commitments to discipline partners and collaborates with architects on major organizational initiatives across multiple channels & platform. Functions as the technical decision-maker and problem solver to deliver projects on time and on budget. Promotes project quality and manages the application development team to promote satisfaction with all technology teams and business partners by following standard application development tools and processes. Manages continuous improvement program to improve quality, consistency, and client satisfaction.


Education and Experience


+ 10+ years of application development leadership experience that includes:

+ 8+ years of technical experience within architecture development, integration of systems and development

+ 5+ years technical delivery of Typescript/Javascript related projects

+ 3+ years working with GraphQL

+ In-depth knowledge of integration approaches and architectures

+ Deep understanding of the pros and cons with cloud-native solution, microservices-architecture and API orchestration architecture

+ Experience & understanding of DevOps, CI/CD pipelines, logging, metrics, monitoring, tracing, service mesh, LTM, GTM, SEO etc.

+ Strong understanding of API platforms, back-end services, database and networking components of full stack infrastructure

+ Direct management of cross functional, sourced, or matrixed teams

+ Undergraduate/graduate degree or equivalent education + experience

+ Experience and deep understanding of capabilities (such as orchestration, filtering, sorting etc) that GraphQL vs REST based microservices should be leveraged for.


+ AWS Solutions Architect or similar certification

+ Strong understanding on containerization of node.js apps

+ Demonstrated success leading medium- to large-scale initiatives/transformations

+ Proven management experience in strategic planning and budgeting within one or more business groups

+ Experience with and knowledge of IT outsourcing activities in a managed services environment

+ Proven management experience in application development across waterfall and agile environments.

+ Proven knowledge of SDLC; good understanding of ITIL v3 Framework

+ Proven knowledge of Agile methodology; preferably SAFe Agile

+ Active contributions to OSS projects

+ Relevant technology certifications

+ Experience in full stack development

+ Experience with Content Management Systems

+ Good process management, negotiating, influencing and problem resolution skills

+ Proven ability to effectively prioritize and execute tasks in a high-pressure environment

+ Knowledge of business environment, service requirements and hospitality culture

+ Demonstrated ability to assess customer/client needs, creatively approach solutions, decide and influence appropriate courses of action

+ Ability to understand and communicate the lifecycle of technologies and applications and to translate into business strategies for the client organizations.

+ Solid understanding of IT financial structures and ability to manage to corporate financial processes and standards – including drivers of process costs

+ Strong verbal and written communication skills with the ability to articulate complex technical ideas in easy to understand business terms

+ Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environment

+ Ability to bridge the gap between technology and business

+ Self-driven, curious and a fast-learner, and able to work in a fast-paced environment launching new consumer products to market

+ Possess strong problem-solving skills and ability to prioritize and manage multiple tasks

+ Strong interpersonal and stakeholder management skills with the ability to coordinate between technical and business teams

+ Relevant experience in systems integration and development, package analysis and implementation

+ Excellent collaborator, working in fully agile product or software delivery teams regionally

+ Excellent written and verbal communication skills, as well as presentation skills

+ Working in a Product-based model and building strong partnerships with Product owners by providing innovative technology solutions to complex business problems

+ Ability to communicate complex technology solutions to both Product owners in a business-friendly manner and to Enterprise Architects in most technical detail

+ Excellent knowledge of working with dynamic data using services (e.g., JSON, XML, REST APIs etc)

+ Experience & expertise with microservices architectures, Service Mesh (e.g. Istio), Service discovery, rate limiting, config management etc.

+ Experience/ understanding of GraphQL

+ Strong experience and knowledge of what it takes to operate a production platform

+ Experience with public cloud platforms and designing cloud native solutions (e.g. AWS, Azure)

+ Influencing technology strategy by providing strategic advice, be a trusted advisor to discipline partners for leveraging/customizing software to meet their digital marketing requirements

+ Management of multiple Omni-Channel development efforts integrating with multiple back-end systems

+ Experience with Automation testing, Performance Engineering, CI/CD, Release Management processes and Application Deployments.


Managing Application Development Standards, Processes, and Tools

+ Works with direct reports to facilitate consistency of service delivery across client groups

+ Facilitates compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including:

+ SDLC standard tools and processes for both waterfall and agile development

+ Estimating standard tools and processes, incorporating flexibility for small and large projects

+ Deployment standard tools and processes

+ Monitors projects for adherence to defined application development processes

+ Communicates to Application Development leaders opportunities to create broader IT related and corporate standards and policies where necessary

+ Communicates important application development policy changes that affect service provider and/or Marriott operations

Managing Day-To-Day Relationships with Teams

+ Manages application development projects in partnership with IT teams, business partners and providers

+ Provides project management of business projects

+ Oversees effective reporting within application development team

+ Leads project reviews with team on application development projects

+ Manages day-to day relationships with all IT teams to promote the delivery of services that meet or exceed the client expectations

+ Monitors projects for alignment with defined business case process

+ Drives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues

+ Manages,

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Job Posting: JC251583515

Posted On: Nov 27, 2023

Updated On: Jan 29, 2024

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