RISE Up - NRF Foundation

Training Program

Credential(s) Offered

Industry certification

Method of Delivery

Hybrid or blended

When offered

Daytime Hours, Evening Hours

Instructional Program (CIP)

Retail Management. 520212


4  Unique credential offerings listed below:

Retail Industry Fundamentals


Dive into the retail world, its career paths and industry jargon.

Study retail operations product life cycles and supply chains.

Know how the cost of goods sold impacts profit.

Build basic customer service skills.

Practice job readiness skills.

Customer Service & Sales


Discover the value of quality customer service.

Improve your knowledge of different types of customer’s needs.

Master effective communication skills.

Design a sales plan and apply effective upselling strategies.

Acquire advanced retail skills.

Business of Retail:


See retail as a business and define the profit model.

Recognize inventory life cycle and inventory control.

Explore merchandising and marketing.

Understand Loss Prevention.

Learn the importance of workplace safety practices

Warehouse, Inventory & Logistics

Understand the importance of supply chains and the flow of goods

Recognize how warehouses are designed and operated

Apply practices of calculating and explaining key performance metrics

Learn about safety measures

Explore critical warehousing roles and how to succeed in those jobs






Entrance Requirements



Augusta Adult & Community Education

WIOA Approved Program


Curriculum Competency Based

Soft skills, language, math, communication, interpersonal learning

Training Location(s)

33 Union Street, Suite 2, Augusta, Maine

Local WIB

3 - Central Western Local Area 3

Name of Credential

Business of Retail

Type of financial aid offered or have access to

Students may qualify for funding through Eastern Maine Development Corporation 

Refund Policy

Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?

Yes - NRF

Is this proposed curriculum considered a nontraditional program of training services for women?


Is this proposed curriculum considered a nontraditional program of training services for men?


Cost Items

Total In-State Program Cost


Demand Occupation(s)

41-2031.00Retail Salespersons
$14.00 per hour

Provider Status



33 Union Street, Suite 2, Augusta, Maine 04330

Phone Number

(207) 626-2470

Fax Number

(207) 626-2529

Web Address

Last Updated

Sep 29, 2021


Sep 24, 2021


Sep 29, 2023

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