Credential(s) Offered
Industry certification
Method of Delivery
Hybrid or blended
When offered
Daytime Hours, Evening Hours
Instructional Program (CIP)
Description
4 Unique credential offerings listed below:
Retail Industry Fundamentals
Dive into the retail world, its career paths and industry jargon.
Study retail operations product life cycles and supply chains.
Know how the cost of goods sold impacts profit.
Build basic customer service skills.
Practice job readiness skills.
Customer Service & Sales
Discover the value of quality customer service.
Improve your knowledge of different types of customer’s needs.
Master effective communication skills.
Design a sales plan and apply effective upselling strategies.
Acquire advanced retail skills.
Business of Retail:
See retail as a business and define the profit model.
Recognize inventory life cycle and inventory control.
Explore merchandising and marketing.
Understand Loss Prevention.
Learn the importance of workplace safety practices
Warehouse, Inventory & Logistics
Understand the importance of supply chains and the flow of goods
Recognize how warehouses are designed and operated
Apply practices of calculating and explaining key performance metrics
Learn about safety measures
Explore critical warehousing roles and how to succeed in those jobs
Details
Hours
14
Entrance Requirements
None
School
Augusta Adult & Community Education
WIOA Approved Program
Yes
Curriculum Competency Based
Soft skills, language, math, communication, interpersonal learning
Training Location(s)
33 Union Street, Suite 2, Augusta, Maine
Local WIB
3 - Central Western Local Area 3
Name of Credential
Business of Retail
Type of financial aid offered or have access to
Students may qualify for funding through Eastern Maine Development Corporation
Refund Policy
Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?
Yes - NRF
Is this proposed curriculum considered a nontraditional program of training services for women?
No
Is this proposed curriculum considered a nontraditional program of training services for men?
No
Cost Items
Total In-State Program Cost
$0.00
