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Workplace Communication Certificate

Training Program

Credential(s) Offered

Employment, Measurable skills gain

Method of Delivery

Online, e-learning, or distance learning

When offered

Daytime Hours, Evening Hours, Weekends

Instructional Program (CIP)

General Office Occupations and Clerical Services. 520408

Description

Workplace Communication Certificate

Explore successful conflict management strategies. Improve negotiation skills for a win-win outcome, including helping others to get what they want, so you

get what you want.

Classes:

Conflict Management

Negotiation:

Get What You Want

Using Personality Profiles for Work Performance.

Conflict Management:

The average manager spends more than 20% of their day dealing with conflict situations. Discover a workable conflict management model, discuss case studies, and learn successful strategies.

Negotiation: Get What You Want

Clarify what you want and prioritize needs. Help others get what they want and increase your odds of success. Learn to plan, implement and win in the

bargaining process. Invest in these skills and reap the rewards.

Using Personality Profiles for Work Performance

Increase your overall effectiveness at work, home and life! Improve communication with others, convey ideas, and improve your ability to understand what is important to others.

Details

Program Length (Weeks)

12

Hours

48

Entrance Requirements

High School Diploma or Equivalent

School

Sanford Community Adult Education

WIOA Approved Program

Yes

Training Location(s)

Online

Local WIB

4 - Coastal Counties Local Area 4

Name of Credential

Workplace Communication Certificate

Type of financial aid offered or have access to

Goodwill Workforce or FedCAP

Refund Policy

100% ref if withdraw at least 5 day before class

Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?

No

Is this proposed curriculum considered a nontraditional program of training services for women?

No

Is this proposed curriculum considered a nontraditional program of training services for men?

No

Cost Items

In-State/District Tuition

$495.00

Out-of-State/District Tuition

$495.00

Total In-State Program Cost

$495.00

Total Out-of-State Program Cost

$495.00

Demand Occupation(s)

43-4171.00Receptionists and Information Clerks
$14.01 per hour
Required Certification: High School Diploma
43-9061.00Office Clerks, General
$15.74 per hour
Required Certification: High School Diploma
43-6014.00Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
$17.61 per hour
Required Certification: High School Diploma

Provider Status

Approved

Address

21 Bradeen Street Suite 201, Springvale, Maine 04083

Phone Number

(207) 490-5145

Fax Number

(207) 490-2478

Web Address

https://www.sanfordlearns.org

Last Updated

May 17, 2021

Created

Aug 08, 2019