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Computer Science / MIS Intern - Technology Consulting (Multi

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Job Details
Job Order Number
JC173634593
Company Name
Burns & McDonnell
Physical Address

Portland, ME 04104
Job Description

Description

An Intern will work collaboratively with our teams to support a Burns & McDonnell Department, Global Practice or Regional Office\. This position will provide support and assistance with requests in support of the business strategy\.

+ Perform services to include the setup of applications, initial conversion data verification, training on the applications, and go\-live assistance\.

+ Support colleagues and managers to implement and proactively manage a superior technology solution for our clients\.

+ Develop clients’ business processes and configure applications based on business needs and accepted best practices\.

+ Provide support to clients by leading customers through the implementation process, communicating with those involved to ensure that implementation is completed and any issues are resolved so client can be successfully utilizing the product\.

+ Responsible for system set up, administration and maintenance\.

+ Document client satisfaction and successful go\-live of technology solution\.

+ Compile and report solution gaps working closely with senior technical resources to provide impact to future features and functionality of our solutions\.

+ Perform quality check and analyze data conversions\.

+ Implement, train and make improvements to facilitate the best possible customer experience\.

+ Provide ongoing training to clients on an as needed basis both remotely and in\-person\.

+ Develop user documentation when required\.

+ Provide training summaries specific to the client following the training to assist other staff in providing quality customer care\.

+ Assist with ad hoc projects as assigned by managers\.

+ All other duties as assigned\.

Qualifications

+ Pursuit of Bachelor’s or Master’s in Computer Science, MIS, or related degree from an accredited program\.

+ Currently enrolled, and in good standing, in a post\-secondary education program in a field related to the work done in the department\.

+ Minimum of a 3\.0 GPA strongly preferred\.

+ Prior internship and/or related consulting experience preferred\.

+ Actively involved in campus, community or other volunteer activities or organizations\.

+ Excellent verbal and written communication skills\.

+ Strong problem solving and analytical skills\.

+ Basic knowledge and experience in Microsoft Office programs, including, Word, Excel, PowerPoint and Outlook\.

+ Demonstrated leadership skills\.

+ Self\-motivated and eager learner, aptitude to grow and develop within the field\.

+ Candidates must be legally authorized to work, without restrictions or without need for work sponsorship, in the country where this position is located, for the duration of the internship\.

EEO/Minorities/Females/Disabled/Veterans

Job Intern

Primary Location US\-CT\-Wallingford

Other Locations US\-NY\-Manhattan, US\-ME\-Portland

Schedule: Full\-time

Travel: Yes, 5 % of the Time

About 1898 & Co\.

1898 & Co\. is a business, technology and security solutions consultancy where experience and foresight come together to unlock lasting advancements\. We innovate today to fuel our clients’ future growth, catalyzing insights that drive smarter decisions, improve performance and maximize value\. As part of Burns & McDonnell, we draw on more than 120 years of deep and broad experience in complex industries as we envision and enable the future for our clients\.

Burns & McDonnell is an Equal Opportunity Employer Minorities/Females/Disabled/Veterans

Req ID: 201992

\#LI\-EC \#E98


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