Senior Manager, Solution Design Consultant - Remot
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Portland, ME 04103
Transforming the future of healthcare isn’t something we take lightly. It takes teams of the best and the brightest, working together to make an impact.
As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.Here at Change Healthcare, we’re using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.If you’re ready to embrace your passion and do what you love with a company that’s committed to supporting your future, then you belong at Change Healthcare.
Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.
Empower Your Future. Make a Difference.
Senior Manager,Solution Design Consultant
Overview of Position
Responsible for providing the sales organization with the information, content, expertise, and tools to help salespeople sell more effectively. Optimizes all buyer interactions to build pipelines, relationships, and opportunities, and improve communication. Requires demonstrating knowledge and proficiencies in buyer behavior and your company’s go to market process to create continuous training opportunities through various methods. Create and deliver content, information, and tools to prepare sellers to deliver on company business goals including building client relationships, identifying client need, how company products and services can meet client need and capturing opportunities within their accounts. Uses sales metrics to identify and quantify effective sales strategies. Will continually evaluate and deploy new and improved deployment methods. Typically collaborates with Marketing and Sales Operations to create content and track and measure operations and performance.
Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques, and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Determines methods and procedures on new assignments and may coordinate activities of other personnel
What will be my duties and responsibilities in this job?
The Manager of Solution Design is a key contributor to the Go-to-Market (GTM) function for the Physician Revenue Cycle Management (RCM) Services business unit. As a member of the Physician RCM Services Operational Excellence team, the Solution Design Manager will serve as the primary point of intersection between Sales and Service Delivery Operations, helping to demonstrate for Change Healthcare’s customers and prospects how our RCM solution offerings create measurable value. The Solution Design Manager will partner with a team of cross-functional stakeholders, including Sales and Marketing, RCM Product Management, Core Operations, Finance and Analytics to help establish an enhanced customer-facing value proposition for outsourced integrated RCM Technology and Services. Additionally, the Solution Design Manager will engage with Sales on specific large/strategic opportunities to help tailor a proposal that highlights the value of Change Healthcare’s differentiated solution offering. The Manager of Solution Design reports directly to the Vice President of Operational Excellence.
What are the requirements needed for this position?
- 5+ years of experience in management consulting, product management, product marketing or solution design
- Education: Bachelor’s degree required/Master’s degree preferred
What critical skills are needed for you to consider someone for this position?
- High business and analytical acumen; comfort using data and metrics to diagnose root cause drivers of operational performance and prescribe specific improvement plans
- Demonstrated ability delivering business results in a matrixed organization, partnering with a broad mix of functional stakeholders
- Demonstrated ability to lead multiple projects and initiatives simultaneously, across multiple stakeholders; judgement to effectively prioritize and allocate resources across competing programs to maximize impact and benefit
- Detailed knowledge of the independent and employed physician market, including business models, buying behaviors and impact/influence of industry trends
- Detailed knowledge of RCM services market, including jobs to be done, client requirements and expectations and competitive landscape
- Demonstrated knowledge of key financial concepts, including return on investment (ROI) and unit economics
- Excellent communication and presentation skills
What other skills/experience would be helpful to have?
- Prior experience in sales and/or marketing targeting Enterprise customer C-suites
What are the working conditions and physical requirements of this job?
- General office demands
How much should I expect to travel?
- 25-50% travel requirement
- Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.
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Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
Change Healthcare is an Equal Opportunity Employer. Employment at Change Healthcare is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.