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Policy Assistant II:Child Welfare

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Job Details
Job Order Number
Company Name
University of Maine - USM
Physical Address
96 Falmouth Street
Portland, ME 04103
Job Description

Position Title:
Policy Assistant II:Child Welfare

Multiple Locations

City, State:
Portland, ME

Catherine E. Cutler Institute – PMCCI

Bargaining Unit:

Salary Band/Wage Band:

Work Schedule:

Statement of Job:

The Cutler Institute at the University of Southern Maine is pleased to announce an opening for two Policy Assistants to support grant-funded initiatives. These positions are full-time, soft-money funded, and are subject to continued funding from the grantor.

These positions will primarily support a statewide initiative funded by Maine DHHS. The team works to build the capacity of the child welfare agency and support the state’s child welfare workforce in effectively serving children, youth and families.

The Policy Assistants will bring their expertise to a variety of elements within the projects, focusing primarily on communication, training delivery and meeting logistics, and learning management system support, as well as monthly financial reports and administrative support. The position will also provide support for webinars, podcasts, and other online learning platforms.

We are looking for applicants with a strong customer service mindset as these positions will be providing assistance to a wide variety of team members and external partners. The Policy Assistants should be detail oriented, willing to take initiative, and comfortable learning new computer programs. Some travel may be required.

We live our USM Service Promise Student Focused Every Day and we are looking for a team member who understands that promise and supports our values: Respect & Care, Integrity, Equity and Responsiveness.

For a complete job description, please click



  • Customer service experience
  • 60 credits or more of higher education and one year work experience or equivalent work experience/training
  • Strong computer skills, with proficiency using Microsoft Office, Wordpress, Adobe and In-Design
  • Strong interpersonal skills, and the ability to work well with many people at all levels
  • Demonstrated strong communication skills, including use of English, grammar, punctuation, and spelling
  • Ability to manage multiple tasks
  • Report and document preparation


  • Customer service and client management experience, ideally with the general public
  • Experience in a confidential or executive office setting, performing a wide range of tasks under minimal supervision
  • Budget monitoring and management
  • Knowledge of Mainestreet, Marketplace, CONCUR and other University of Maine Systems

Other Information:

The University of Southern Maine provides a highly competitive benefits package that includes: paid time off (holidays, vacation, & sick), health insurance, dental insurance, vision insurance, life insurance, short- and long-term disability insurance, tuition waiver program for employee & dependents, a 403(b) retirement plan, and more.

Want to know more about employment, benefits and local resources? Our webpage has additional information to help you become more familiar with developing a new career at USM as well as exploring everything the greater Southern Maine area has to offer.

To apply:

Materials must be submitted via “Apply for position.” You will create an applicant profile and complete an application. You will need to upload a cover letter, resume/curriculum vitae and a list of the names and contact information for three references.

All required materials must be submitted by October 25, 2020. We are not able to consider applicants who require Visa sponsorship support.

Appropriate background screening will be conducted for the successful candidate.

Work Year Calendar:
Fiscal Year (12 Months)

Required Documents:
Cover Letter, CV/Resume, References

The University of Southern Maine is an EEO/AA employer, and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender expression, national origin, citizenship status, age, disability, genetic information or veteran’s status in employment, education, and all other programs and activities. The following person has been designated to handle inquiries regarding non-discrimination policies: Sarah E. Harebo, Director of Equal Opportunity, 101 North Stevens Hall, University of Maine, Orono, ME 04469-5754, 207.581.1226, TTY 711 (Maine Relay System).

To view full details and how to apply, please login or create a Job Seeker account.