Member Engagement Specialist
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Auburn, ME 04210
Member Engagement Specialist (156835)
Bonney Staffing – Portland, Maine
The Member Engagement Specialist position in Portland is responsible for interacting and supporting Health Plan members to ensure customer satisfaction, member loyalty, and retention. This is a full time temporary first shift position. You will provide world-class customer service by building key relationships with members, contracted brokers, other teams, and departments to help promote success. You will service all current member needs by telephone, mail, and in-person; perform all administrative activities, and maintain accurate information and documentation in all systems and databases.
High School Graduate
2-3 Years’ of Sales/Customer Service experience
Type at least 30-40 WPM
Ability to relate to internal and external customers in a positive and professional manner.
Ability to prioritize and multitask while maintaining focus on objectives.
Ability to work collaboratively with other members of the team.
Experience with Microsoft Office Suite required.
Ability to work in a fast paced, high stress environment .
Full time, Temporary lasting until March 31, 2021
Must have flexible availability 7 days a week between the hours of 8:00 am – 8:00 pm.
First 6 weeks of training 8:00 am – 5:00 pm.
Starting pay of $16.30 hourly, commensurate with experience.
Health and prescription coverage (while on assignment through Bonney)
24/7 local servicing and support through your Bonney Staffing branch office
Who We Are:
At Bonney Staffing, we work hard to find the right fit for every job seeker whether you’re looking for permanent, temporary, or per diem/shift work. We are proud to offer a diverse array of opportunities to suit many kinds of employee circumstances.
Our client relationships and unconditional commitment to integrity will allow you access to exciting opportunities you might otherwise never see in a variety of Front Office, Light Industrial, Medical, Manufacturing, IT/Support, and Warehouse settings, and beyond.