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Lead, IT Disaster Recovery

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Job Details
Job Order Number
JC159228488
Company Name
Humana
Physical Address

Portland, ME 04104
Job Description

Description

The IT Disaster Recovery Lead manages a small team as part of the larger ITDR Program focused on all aspects of disaster recovery. Specific focus areas for this role include maintaining and advancing the relationship with business and IT partners ensuring alignment. Defining and executing a comprehensive communication, training and awareness plan. Acting as point of contact with Business Continuity, Event Management, Audit and Compliance. The IT Disaster Recovery Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

Responsibilities

Focused on all aspects of DR Program management including plan development, testing, governance, audit and compliance, communication and reporting. More specific focus areas for this Lead role are as follows:

+ Main point of contact with Business Continuity team in their operations and specifically in BIA handoff and recovery tiering. Leads the Technology Impact Analysis for application tiering as needed.

+ Engages with business and IT partners to educate and advocate for DR to drive greater understanding and business resilience awareness.

+ Focuses on program communication and outreach strategy, planning and execution.

+ Manages relationship with Audit and Compliance and the required audits, assessments, responses and general information and program sharing

+ Solid understanding of IT infrastructure, application and operations environment structure

+ Able to work successfully as a member of a leader team through collaboration and support.

+ Proven ability to influence and collaborate with internal and external resources.

+ Manages priorities in a fast-paced environment using discernment, organization, time and objectives management.

+ Provides project leadership for the purpose of planning, directing, controlling, developing and maintaining the Disaster Recovery program.

+ Knowledge of Crisis Management, Business Continuity and Event Management practices

+ Understands that Disaster Recovery professionals can be called in to support test exercises or unplanned outages off regular business hours as necessary

+ Strong verbal and written communication skills; capable to report progress, status and other pertinent information to partners and leaders

+ Advanced skills in Microsoft Office products (Word, Excel, PowerPoint, Project, Visio, SharePoint) with an ability to produce professional documents

+ Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision

+ Uses independent judgment requiring analysis of variable factors and determines best course of action

+ Able to deliver messaging to senior leadership as necessary related to DR activities, project progress and program strategy.

+ Limited travel required (no more than 20%)

Required Qualifications

+ Bachelor’s degree, or equivalent work experience

+ 7+ years of disaster recovery / business continuity experience

+ 4+ years of leadership experience managing teams or programs

+ 2+ years of IT technical or operational experience

Preferred Qualifications

+ CBCP preferred

+ ITIL certification preferred

+ Archer experience preferred

+ Service Now experience preferred

Scheduled Weekly Hours

40

About Us

Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms -when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

Equal Opportunity Employer

It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact mailbox_tas_recruit@humana.com for assistance.

Humana Safety and Security

Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact mailbox_tas_recruit@humana.com to validate the request.


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