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Appliance Service Technician

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Job Details
Job Order Number
Company Name
Agren Appliance
Physical Address
40 Minot Ave
Auburn, ME 04210
Job Description

Agren, Maine’s largest appliance and mattress retailer, is searching for a Service Technician.

Come join a dynamic team in our Auburn location and experience an excellent work environment, top notch pay and generous benefits. If you are looking for great starting pay, plus room to make a lot more, this job is for you.

Customer service is Agren’s top priority, and our Service team is the largest in Maine. Service technicians are an important part of our customer experience, traveling to customer’s homes and resolving service issues with their appliances.

This position is full time, with some flexibility for dealing with things that come up in life.

Starting pay is at the top level in Maine for this type of position.

Agren’s benefit package is one of the best around, with generous 401K matching, health insurance participation, vacation pay and many other benefits.

These positions fill quickly, so please apply today to schedule an interview.

Location: Central & Southern Maine

Position Reports to:Service Manager

Job Purpose Summary: Service Products Sold by Agren– Provide Exemplary Customer Service

Key Responsibilities and Accountabilities:

Install appliances per manufacturer’s specifications
Troubleshoot, diagnosis, and repair underperforming appliances
Communicate with customer any issues, what it will take to resolve, and how much it will cost
Instruct customer on proper use and maintenance of their appliance
Collecting payment when services are rendered
Resolve customer issues/concerns – escalate unresolved issues to Service Manager
Be respectful of customer’s property to avoid incurring damage
Maintain company vehicle and equipment
Conduct all transactions professionally as a representative of Agren Appliance
Physical Requirements:

Frequently moves appliances weighing, floor to waist > 125 lbs.
Frequently lifts objects waist to overhead > 50 lbs.
Frequently push/pulls 50-100 lbs.
Frequent gripping of up to 75 lbs.
Frequent forward bending, deep-knee bending, kneeling, twisting
Operate a company vehicle
The person in this position frequently communicates with customers and other employees
Frequently exposed to changing weather conditions
Job Type: Full-time

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