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Switchboard Operator- Scarborough Surgery Center

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Job Details
Job Order Number
442332
Company Name
MaineHealth
Physical Address
will discuss during interview
Scarborough, ME 04070
Job Description

Position Summary

  • Position is responsible forhandling a multi-line switchboard in a multi-physician specialty hospitaloutpatient clinic.
  • Required Minimum Knowledge, Skills, and Abilities (KSAs)
  • Previous medical office experience helpful.
  • High school graduate or equivalent.
  • Knowledge of individual responsibilities to accurately direct callers.
  • Ability to use multi-line phone system, including transferring calls and paging.
  • Ability to speak clearly and loudly enough to be heard by callers and patients.
  • Prevents, calms, or defuses irate callers and patients by working with them to identify concerns and properly directs calls.
  • Knowledge and skills in using office equipment.
  • Knowledge of customer service concepts and techniques.
  • Excellent organizational skills with the ability to accomplish multiple tasks.
  • Strong computer skills.
  • Ability to read, understand and follow oral and written instructions.
  • Ability to maintain confidentiality..
    MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.

Employer’s Job# 128954
Please visit job URL for more information about this opening and to view EOE statement.


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