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Senior Manager - IT Risk Management

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Job Details
Job Order Number
Company Name
Change Healthcare
Physical Address
Company Worksite
Portland, ME 04103
Job Description

Transforming the future of healthcare isn’t something we take lightly. It takes teams of the best and the brightest, working together to make an impact.

*As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.Here at Change Healthcare, we’re using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.

If you’re ready to embrace your passion and do what you love with a company that’s committed to supporting your future, then you belong at Change Healthcare.*

Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.

Empower Your Future. Make a Difference.

Responsibilities include, but are not limited to, business development, research, marketing, networking, and contract management. The senior manager, working collaboratively with the Practice Director, Operations, and Sales Departments, will assist with sales, recruitment/staffing, and client engagement efforts for their area(s) of responsibility. In addition, he or she will be responsible for delivery of security services to the IT Risk Management clients.

Location: Remote/Telecommuter position. Requires 80% overnight travel


  • Practice ManagementAssist the Practice Director to define and lead the practice area’s respective strategy
    Promote the use of engagement standards to drive consistency and quality and ensure engagements are run the “CHC way”
    Assist in Developing a culture of Integrity, Dependability, Excellence, Action Orientation, Levity, and Sales Focus throughout the practice area while maintaining high morale by contributing to an effective, positive work environment
    Maintain a collaborative environment in which all practice participants interact and share ideas to deliver extraordinary value to our clients
    Assist with sales forecasting, planning, and budgeting processes used within the practice area
    Works collaboratively with the Operations Department to recruit, hire, and retain the industry’s top consultants
    Manage, mentor and develop staff; create career paths and motivate team members toward perpetual professional growth
    Proactively seeks out additional consultants for hire
    Keeps up to date with industry trends and proactively adjusts practice area’s strategy to best capitalize on emerging opportunities
  • Business DevelopmentProactively seeks new opportunities for sales; be a catalyst for growth and expansion
    Drive proposal and RFP responses by actively leading the effort to draft, review and finalize submissions.
    Prioritize opportunities and targets to have the greatest overall impact on business results
    Work with other Practice Area Leads to cross-sell within existing clients
    Attend conferences and participate in social networking to leverage and expand networking opportunities
    Present at conferences and other forums to demonstrate thought leadership and the practice area’s value proposition
  • Account ManagementEstablish and maintain productive, professional relationships with key personnel at customer accounts
    Create additional value for clients through continual insights and consultative advice based on experience with the client, their industry, established standards, and leading practices.
    Demonstrate a high-level of commitment to client success, promptly responding to changes in client expectations both professionally and effectively.
  • Engagement Management Proactively monitor engagements and strive to maintain high levels of quality, accuracy, and process consistency throughout the practice
    Constantly evaluate risks when evaluating new engagements and clients; work to ensure CHC and its client’s interests are met
    Direct project initiation, complete start-up documents and provide engagement orientation to team members
    Take responsibility and action if the engagement falls behind schedule or fails to bring desired results
    Resolve escalated engagement requirements issues, removes barriers and obstacles to the engagement
    Require the use of solid facts, metrics, and data to support actions at all levels of decision-making
    Ensure speedy reviews at key decision points to accelerate decision-making, keep team members motivated, and maintain engagement velocity
    Hold engagement participants accountable for deliverables and timelines
    Assure linkage of engagement efforts to organizational strategies and priorities
    Actively participate in key meetings where executive level decision making is necessary
    Work with client and vendor executives to maintain scope, focus, and momentum
    Provide support and guidance to engagement managers
    Review budgets and make sure each engagement is maximizing revenue and margin while providing optimal client value
    Ensure engagement documentation is stored on SharePoint
    Direct project closure and the completion of final documents
  • Practice Area SpecificEvaluate client’s capabilities as it relates to IT Risk Management; make recommendations on how to optimize their staffing, operations, and technology
    Lead client initiatives to evaluate, select, procure, and implement vendor solutions that will improve their analytics and risk management capabilities
    Develop standard methodologies to provide client value through:Cybersecurity Strategic Advisory Services
    Comprehensive Information Security Program Development
    Information Security and Risk Management Consulting
    IT Risk Assessments
    Business Impact Assessments
    Cybersecurity Assessments
    Penetration Testing and Vulnerability Assessments
    HITRUST Assessments
    PCI-DSS Assessments
    HIPAA and HITECH Assessments
    SOC 2 Readiness Assessments
    Business Continuity/Disaster Recovery Planning
    Cloud Security Reviews
    IT Security Technology Implementations
    Security related staff augmentation, including but not limited to Virtual Chief Information Security Officers

Prepare reports or other necessary documentation to detail results of evaluation and otherwise meet the objectives of the project.
Submit recommendations to client for corrective action or to support a recommend approach to solving the client’s needs.
Participate in planning and implementing of client information systems, including structure, process, and security.
Participate in strategic and tactical objectives to include new product offerings, identify additional client needs, and generating new business leads.
Correspond with a variety of clients and communicate security issues, recommendations, and deliverables effectively.
Evaluate and/or implement cybersecurity solutions and controls to ensure data security and integrity for our clients.
Generate ideas for new cybersecurity solutions aligned with our clients evolving needs

Minimum Requirements:

Must have 8+ years’ experience in a combination of risk management, information security and information technology fields. At least 4 years of experience in a senior leadership role


Bachelors degree in Information Security, Computer Science, Management of Information Systems,… For full info follow application link.

Change Healthcare is an Equal Opportunity Employer. Employment at Change Healthcare is based upon your individual merit and qualifications. We don’t discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental disability, marital status, protected veteran status or disability, genetic characteristic, or any other characteristic protected by applicable federal, state or local law. We will also make all reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability.

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