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Clinical Informatics Specialist

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Job Details
Job Order Number
JC154205822
Company Name
Northern Light Health
Physical Address

Waterville, ME 04901
Job Description

This description is representative of a Clinical Informatics
Specialist- Intermediate level. The successful candidate will be hired
at a Clinical Informatics Specialist level (Associate, Intermediate, or
Senior) commensurate with education and experience.

The Clinical Informatics Specialist facilitates the integration of IS
information and knowledge to support healthcare staff in decision
making, design, education and implementation of the EMR and related
processes at assigned Northern Light Health Member Organizations. The
primary role of the Informaticist is to serve as a “bridge” between
Northern Light Health physicians/clinicians, EMR Stewardship,
Information Services (IS) and other key EMR stakeholders to educate,
support, facilitate change and assure optimal use and evolution of
Northern Light Health healthcare information technology (HIT) assets.
This individual is expected to exercise direction and judgment with
minimal supervision while conducting training and assisting with parts
of a project or process within the department. It is important this
person can understand, technically, how systems interrelate with other
departmental systems applications. This position works closely with
Member Organization staff to meet their site-specific needs as well as
with departmental manager, clinical application analysts and the
CMIO/CNIO in providing the analysis of workflow process (current and
future state) and gap identification required to support the application
that will automate or improve upon the current system. The Specialist
works with a team on phases of application implementation, systems
analysis, and assists with preparing detailed specifications from which
programs will be written. Routine maintenance of training accounts,
user guides, training scripts, and periodic updates will also be
expected (for those centrally located this will be a larger focus and
expectation). The specialists that are assigned remotely to a member
organization will provide systematic rounding with end-users to
reinforce the initial training, facilitate and disseminate information
on updates or issues to the functionality or workflows and provide at
the elbow support to end-users. The specialists will approach their
support and education from a workflow / role perspective and
understanding of the specific venue the staff work in. They will be
required to round with end-users on the off shifts and weekends. While
the majority of the initial training will be conducted by the central
support staff via SMART Classroom trainings, the remote staff will be
expected to provide training if the situation or schedules require it.
Ensuring adequate coaches at the member organizations are trained and
appropriate numbers in place to meet the needs will be essential.

*
S/he will assist physicians and clinical staff with a variety of
EMR-related tasks including:
*
• Utilization of existing system functionality;
• Education and training on new systems/functionality;
• Processes and workflows;
• Submission of requests for EMR changes or new functionality
S/he will be required to:
• Demonstrates an understanding of Northern Light Health
Information Systems applications;
• Works in conjunction with clinical application analysts in
reviewing process, assisting with design of future state, assisting with
resolutions of identified gaps, and developing and designing curriculum
and educational strategy for implementing clinical applications,
including, but not limited to:
o Clinical Order Entry (Nursing andProviders)
o Clinical Documentation
o FirstNet
o SurgiNet
o IView
o Batch Charge Entry
o PowerChart View (Providers, Support Staff and Medical Students
o Message Center
o Registration/Scheduling Applications
o Centricity;
• Facilitates/teaches Millennium and Centricity applications
classes for Northern Light Health;
• Facilitating the work of Stewardship-appointed Task Teams and
assuring that appropriate collaboration between IS and clinicians occurs
at all levels;
• Keep stakeholders informed of the status of their
questions/requests;
• Participates in workgroups defining the integration of the
clinical applications into the clinical workflow;
• Participates in reviewing clinical processes to assist in
design of new documentation and/or applications;
• Maintains technical skills and Incorporates professional
nursing standards and accountability into informatics tools;
• Assists with the development of competency-based educational
activities, using adult learning principles;
• Maintains database of completed competencies;
• Assists in the development of policies and procedures that are
required to implement and maintain the clinical applications with the
focus on patient safety;
• Participates in system testing and validation;
• Displays a willingness to make decisions or seek out direction
from Senior Specialists, Manager, or Director;
• Includes appropriate people in decision making process when
necessary;
• Demonstrates effective time management skills;
• Assists in the development of workable implementation plans
with regard to change management; communicates changes effectively;
builds commitment and
• overcomes barriers;
• Must be able to continually learn, develop and present new
educational material;
• Must focus on providing excellent customer service to end
users;
• Demonstrates the Northern Light Health Caring Behaviors;
• Expected to work various schedules to support Northern Light
Health implementations;
• Other duties as requested

Education/Experience Requirements:
Associate Level
• High school diploma or equivalent required; associate’s degree
preferred. Registered Nurse preferred. experience with Information
Systems preferred. Proficiency with Microsoft Office applications
required. Familiarity with process analysis and workflow
concepts/documentation preferred. Background in clinical Information
Systems and the electronic medical record preferred.
Intermediate Level
• Bachelor’s degree required or associate’s degree with 4 years of
experience required or high school diploma/equivalent with 8 years of
experience required. Registered Nurse preferred. National
certification in informatics preferred. Proficiency with Microsoft
Office applications required. Familiarity with process analysis and
workflow concepts/documentation preferred. Background in clinical and/or
healthcare Information Systems, electronic medical record preferred.
Experience with teaching or educating adult learners preferred.
Senior Level
Bachelor’s degree required or associate’s degree with 5 years of
experience required or high school diploma/equivalent with 10 years of
experience required. Registered Nurse preferred. National
certification in informatics preferred. Proficiency with Microsoft
Office applications required. Familiarity with process analysis and
workflow concepts/documentation preferred. Background in clinical and/or
healthcare Information Systems, electronic medical record preferred.
Experience with teaching or educating adult learners preferred.

Other Skills Required:
To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform essential functions
• Should demonstrate understanding of how clinicians would
maximize the use of the electronic medical record in rendering quality
patient care and analysis of information.
• Ability to int


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