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Medical Assistant (MA) - Northern Light Mercy Internal Medic

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Job Details
Job Order Number
Company Name
Northern Light Health
Physical Address

Portland, ME 04104
Job Description

Job Summary:

The Medical Assistant works in collaboration with all members of the
care team providing high quality compassionate care consistent with
Mercy’s Mission and Values. This is accomplished by being primarily
responsible for ensuring efficient patient flow, working to actively
enhance patient relationships and loyalty, pre-planning for patient
visits, managing visit cycle time, office workflows, and patient access
(phone, scheduling), assisting assigned provider and care team with
rooming and patient care procedures, including electronic and written
documentation, and coordinating patient activities that support managing
the targeted population’s health. The incumbent is responsible for
participation in and completion of all patient safety initiatives
appropriate to the position, and conducts all job responsibilities
according to the Mission and Values of Mercy Hospital.


BLS for Healthcareprofessional certification is required.


Completion of an approved Medical Assistantprogram; certification
required within 6 months of hire date.


A minimum of four years relevant workexperience; certification required
at time of hire.

2-3 years prior experience in a physician’s office or ambulatory setting
preferred. In addition, the incumbent will have knowledge of medical
terminology and will be computer literate. Must possess communication
skills that provides timely, concise, and audience appropriate
information orally and/in writing. Initiative that proactively focuses
efforts and energy on successfully attaining goals and objectives. Work
habits and productivity able to maximize time to produce timely, quality
results. Teamwork and relationship with others that allows collaboration
with a variety of individuals by establishing and maintaining
constructive relationships. Customer focus that demonstrates commitment
to meeting and exceeding the expectations of internal and external

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