Customer Service Representative (CSR)
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Gorham, ME 04038
Administrative Assistant/Customer Care Rockstar!
We are searching for an Administrative Assistant/Customer Care Rockstar! Know any?
Why Thirsty Turf?
•Are you a positive, friendly, professional up for a challenge?
•Do you thrive on a wide variety of job duties?
•Does providing excellent customer service bring you joy?
If you answered YES, then we have the job for you…this is YOUR opportunity! Irrigation experience is not required…a passion for service is!
Thirsty Turf Irrigation, Inc. is Maine’s largest and locally owned irrigation company. With a passionate, well-educated team of industry-certified professionals, we continue to provide the highest-quality service to our customers year after year.
Culture is very important to us. Be a part of a team that appreciates you, where you can create your own opportunities. We are a fast passed, energetic family friendly company committed to helping others personally develop to become the very best version of themselves in a safe and pleasant environment.
•Manage multiple phone lines ensuring clients are at the highest priority by providing friendly and timely communication.
•Scheduling client appointments
•Copying, filing, scanning and organizing receipts
•Assisting with administrative tasks and projects throughout the company
The ideal candidate will have:
•A positive, rock star-ish attitude!
•A professional and friendly, etiquette with excellent phone skills and a willingness to learn.
•Responsible for building and maintaining strong relationships with customers and all levels of the company team
•Ability to stay organized in a busy office
•Strong computer skills, including experience with MS office (Word, Excel, Outlook) and customer databases
•Proficient with Quick Books
•Strong verbal and written communication skills.
•Ability to maintain confidential information.
•Dependable and resourceful.
•Well organized and able to meet deadlines.
•Quick learner, open and able to adapt with new tasks and processes.
•Eager to excel and contribute to the team.
•Ability to work independently and within a team environment
High school diploma or GED
•Experience in a project-based service organization preferred, but not required
•Ability to sit for extended periods
•Ability to lift up to 50 pounds occasionally
•The ability to bend and stoop regularly for routine office tasks
A close-knit work environment, great pay, employee training programs and advancement opportunities are just a few of the reasons that make Thirsty Turf Irrigation a great company to work for. Some of the benefits we offer are: Group Health & Dental Insurance Paid Time Off Retirement Plan Employee Events And More!
This is a full time position with the flexibility to work less in the winter months. If all of the above sounds like you would be a good fit here, send us your resume today!